Jeremy Butler
Brookshire,TX
Summary
A hardworking and reliable [sales associate] focused on going above and beyond to support the team and serve customers. Trained in [customer service] and offering top-notch [trouble-shooting] abilities. Motivated to continue to learn and grow as a professional.
Overview
18
18
years of professional experience
Work History
Package Handler
FEDEX GROUND
Cypress
11.2021 - Current
- Maintained a clean work environment by removing debris from the loading dock area.
- Inspected packages for damages or defects and recorded any issues found.
- Monitored package deliveries to ensure timely arrivals at destinations.
Firearms Sales Associate
Bass Pro Shops
Houston, TX
08.2023 - 04.2024
- Provided support to team members during busy times by helping out with tasks such as stocking shelves or helping customers make selections.
- Created promotional materials such as flyers, posters, and banners to advertise gun shows or special events at the store.
- Organized promotional events to increase brand awareness within the community.
- Demonstrated proper handling of firearms to customers during product demonstrations.
- Performed daily cleaning and maintenance on displayed firearms in store.
- Provided exceptional customer service by responding promptly to inquiries and resolving complaints quickly.
- Advised customers on proper care and storage of firearms after purchase.
- Operated cash registers and processed payments for merchandise purchased.
- Researched new products available in the marketplace for potential inclusion into inventory selection.
- Conducted background checks on potential buyers using the appropriate software applications.
- Attended trade shows and other industry related events to stay current on market trends.
- Familiarized customers with various types of guns before sale.
- Assisted customers in selecting firearms and ammunition that best suited their needs.
- Responded to online inquiries from potential buyers regarding availability, pricing, and features for specific firearms models.
- Greeted customers upon entering the store and offered assistance when needed.
- Educated customers on applicable laws governing the use of firearms in their area.
- Maintained organized and completed payment and purchase records for in-store and special events sales.
- Advised customers on correct weapons, ammunition and accessories for intended uses.
- Kept inventory of firearms and ammunition well-organized, stocked, and secure.
- Connected with customers using strong conversational skills to uncover unique needs.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Computed purchases and received and processed cash or credit payment.
Sales Associate
The Home Depot
Houston, TX
09.2016 - 04.2021
- Skillfully identified potential customers, built connections and converted leads with a successful rate
- Demonstrated products to customers on-site, toured facilities and offered ongoing support to maintain solid connections
- Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasting materials
- Consulted with customers to understand their desires and suggest the best products to meet their needs
- Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks
- Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
Sales Associate
Best Buy
Houston, TX
08.2006 - 01.2011
- Troubleshot and diagnosed problems with equipment independently resolving the routine issues and organizing more advanced repairs
- Kept updated files with a current listing of customer business operations, sales histories and key personnel
- Delivered expert administrative support each day, including processing all of the paperwork, appointment requests and payments coming through a busy office
- Continuously classified and filed records to keep the system efficient and all information organized.
Education
HOUSTON COMMUNITY COLLEGE
08.2018
Diploma -
ALIEF HASTINGS HIGH SCHOOL
05.2004
Skills
- Manage inventory
- Prepare contracts
- Maintain equipment
- Serve customer needs
- Demonstrate products
- LANGUAGES
- ENGLISH
- Consulted with customers to understand their desires and suggest the
- Best products to meet their needs
- Serviced established accounts on a consistent basis to maintain strong
- Revenue and customer relationships
- Heavy Lifting
- Order Picking
- Package scanning
- Truck loading and unloading
- Package preparation
- Loading and unloading
- Pallet Jack Operation
- Product sealing
- Warehouse Safety
- Label Reading
- Damage Prevention
- Protective Equipment Use
- Adaptability
- Problem-Solving
- Self Motivation
- Active Listening
- Stacking and Staging
Timeline
Firearms Sales Associate
Bass Pro Shops
08.2023 - 04.2024
Package Handler
FEDEX GROUND
11.2021 - Current
Sales Associate
The Home Depot
09.2016 - 04.2021
Sales Associate
Best Buy
08.2006 - 01.2011
HOUSTON COMMUNITY COLLEGE
Diploma -
ALIEF HASTINGS HIGH SCHOOL