Jeremy Cacciotti
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Quality Assurance Inspector
Grow Foods
Katy, Texas
05.2023 - 11.2023
- Performed visual inspections of products to ensure product quality.
- Inspected product during and after manufacturing.
- Collaborated with other departments within the organization, including engineering, manufacturing, sales, in order to resolve any issues related to product quality.
- Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
Shift Manager
Wendys Fast Food
Houston, TX
08.2022 - 12.2022
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Monitored store operations to ensure compliance with company policies and procedures.
- Enforced safety standards throughout the store including proper use of equipment.
- Resolved conflicts between staff members in a professional manner.
- Taught staff upselling techniques to meet revenue targets.
Assistant Supervisor
Tyson Foods
Houston, TX
04.2018 - 11.2021
- Trained new staff members on company policies, procedures and job expectations.
- Collaborated with managers from other departments to ensure smooth workflow across the organization.
- Monitor operation of slicer machine to ensure quality standards are met.
- Inspect sliced products for defects or irregularities in shape or size.
- Conduct quality checks on finished products prior to packaging them for shipment.
- Adhere to all safety regulations while operating machinery.
- Troubleshoot malfunctions in equipment and make necessary repairs or adjustments.
- Select appropriate slicing program settings on the control panel.
- Read and interpret work orders to determine job specifications such as type of material, size, quantity, and shape of the finished product.
- Operate the slicer machine to cut materials into desired shapes or sizes.
- Perform routine maintenance activities such as lubricating parts and cleaning machines.
- Assist with unloading incoming shipments of raw materials needed for slicing operations.
- Maintained clean and neat work areas to maximize productivity.
- Worked on feet for as many aa 8 hours and moved materials weighing up to 60 pounds.
Night Shift Manager
IHOP
Houston, TX
03.2016 - 02.2018
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Assisted with kitchen preparation during peak times as needed.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
Emergency Medical Technician
Aemstar
Stafford, TX
01.2009 - 01.2011
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Remained level-headed and proactive during emergency situations.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Documented patient assessment findings in accordance with established protocols.
- Evaluated patients' medical status and monitored vital signs during transit.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Positioned patients in preparation for treatment and transport.
Cashier Manager
Gerlands
Sugar Land, TX
02.2001 - 11.2003
- Managed and trained cashiers on proper cash handling procedures.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Reconciled registers to prepare daily bank deposits.
- Verified customer age requirement for alcohol or tobacco purchases.
- Recruited and trained new employees to meet job requirements.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Education
Emergency Medical Services - Emergency Medical Technology
Wharton County Junior College
Wharton, TX05-2008
High School Diploma -
Kempner Highschool
Sugar Land, TX05-2004
Bachelor of Arts - Music Education
Sam Houston State University
Huntsville, TXComputer Science - Computer Engineering Technology
University of Houston
Houston, TXSkills
- Visual Inspection
- Product Inspection
- Machinery Repairs
- Quality Inspections
- Staff Training
- Code Writing
- Server Installations
- Software Installation
- Hardware Installation
- Python
- Web Development
- Staff Management
- Customer Engagement
- Restaurant Operations Management
- Full Service Restaurant Background
- Vital Signs Monitoring
- Patient Triage
- Respiratory Assessment
- Patient Stabilization
- CPR and First Aid
- Critical Decision-Making Skills
Affiliations
- Jazz Musician / Lead Trumpet
- Varsity Baseball at Kempner H.S.
- Varsity Football at Kempner H.S.
- Continuing my education in Computer Technology
- Creative writing
- Reading
Accomplishments
- Duke Ellington Soloist Award
- Ranked 12 Jazz Trumpet in Texas in 2004
- Music Scholarship to Sam Houston
- National Honor Society
- Member of the Mickey Mantle League State Championship team in 2001
- Graduated top of my EMT class at WCJC
- Tau Kappa Epsilon
Certification
- Food Handlers Certification
- TABC Certification
- EMT Certification
- A+ Certification
Timeline
Quality Assurance Inspector
Grow Foods
05.2023 - 11.2023
Shift Manager
Wendys Fast Food
08.2022 - 12.2022
Assistant Supervisor
Tyson Foods
04.2018 - 11.2021
Night Shift Manager
IHOP
03.2016 - 02.2018
Emergency Medical Technician
Aemstar
01.2009 - 01.2011
Cashier Manager
Gerlands
02.2001 - 11.2003
Emergency Medical Services - Emergency Medical Technology
Wharton County Junior College
High School Diploma -
Kempner Highschool
Bachelor of Arts - Music Education
Sam Houston State University
Computer Science - Computer Engineering Technology
University of Houston
- Food Handlers Certification
- TABC Certification
- EMT Certification
- A+ Certification
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