Dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Dispostion Manager
01.2022 - 05.2023
Coordinated and finalized sales proposals to complete purchases
Input cilents data into system, updating information regularly with changes to buying habits
Explained financial requirements and analytical data to potential buyers
Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by
closing date.
Event Ambassador
10.2019 - 01.2022
Worked with clients to understand requirements, needs, and preferences, and proposed ideas to improve success of each event
Anticipated needs of clients and guests and provided quick resolution to problems and concerns
Conducted post-event evaluations by getting client feedback, reported outcomes, and implemented improvements for future
events
Planned both small and large events with unique budget, schedule and client demands.
Supervisor
V.I.P. Parking
01.2014 - 06.2019
Supervised hourly and temporary personnel, providing work direction and reviewing work processes
Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels
Analyzed productivity reports to manage overall performance
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.