Jeremy Campbell
Costumer service expert
Jackson,TN
Summary
After making a lot of life transitions, I’ve come to terms that life what you make it and as for myself. Never Count me out is one thing you can count on. I live by cold eyed optimism I didn’t come this far to lose.
Overview
25
25
years of professional experience
Work History
Maintenance Supervisor
Pilot Travel Centers
12.2021 - Current
- Coordinated preventative maintenance procedures, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a small team of employees and put out fires
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Assistant Manager
Dollar Tree
01.2024 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
Security Officer
Lady Luck Caruthersville
02.2019 - 04.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Chief Liaison Officer
Home Shield Pest Control
03.2011 - 04.2016
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
Fitness Consultant/ Assistant Sales Manager
Golds Gym
06.1999 - 03.2011
- Drafted program policies and procedures with client input to maintain safety and prevent conflict.
- Planned and successfully led Type fitness classes with Number-person groups at popular community exercise destination.
- Mentored new Fitness Consultants, providing guidance on best practices and gym policies to ensure consistent quality of service.
- Collaborated with other fitness professionals to create a supportive environment for clients, promoting overall wellbeing.
Education
GED -
Northside High School
05.2002
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- 20 years customer service
Timeline
Assistant Manager
Dollar Tree
01.2024 - 03.2024
Maintenance Supervisor
Pilot Travel Centers
12.2021 - Current
Security Officer
Lady Luck Caruthersville
02.2019 - 04.2020
Chief Liaison Officer
Home Shield Pest Control
03.2011 - 04.2016
Fitness Consultant/ Assistant Sales Manager
Golds Gym
06.1999 - 03.2011
GED -
Northside High School