Jeremy Carlson
Mesa,AZ
Summary
Results-driven Restaurant Manager with expertise in customer service, staff training, and inventory management. Committed to enhancing dining experiences through effective problem-solving and team leadership.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Smashburger
Gilbert, Arizona
03.2023 - Current
- Managed daily restaurant operations to ensure smooth service and customer satisfaction.
- Trained and supervised staff to maintain high service standards and team efficiency.
- Conducted inventory management to maintain stock levels and reduce waste.
- Oversaw food preparation processes to ensure quality and consistency in menu items.
- Resolved customer complaints promptly to enhance overall dining experience.
- Operated kitchen equipment safely and efficiently.
- Processed customer orders accurately and promptly.
Assistant Deli Manager
Fry's Marketplace
gilbert, AZ
01.2020 - 03.2023
- Managed inventory and ordered supplies, ensuring consistent product availability for customers.
- Supervised deli staff to optimize daily operations and improve service quality.
- Trained new employees on food safety and customer service standards.
- Conducted regular quality checks on prepared food items for freshness.
- Ensured compliance with health regulations and safety protocols.
- Resolved customer inquiries and complaints, fostering positive customer experiences and satisfaction.
- Collaborated with management on promotional campaigns for fresh items.
- Assisted in creating appealing displays for deli products.
Skills
- Operations management
- Inventory management
- Kitchen oversight
- Food safety
- Quality control
- Cost control
- Staff training
- Customer service
- Team leadership
- Team management
- Supervisory skills
- Time management
- Problem solving
- Adaptability
- Conflict resolution
Timeline
Restaurant Manager
Smashburger
03.2023 - Current
Assistant Deli Manager
Fry's Marketplace
01.2020 - 03.2023