Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jeremy Ciolek

Huntington Beach,CA

Summary

Dynamic and results‑driven Assistant Manager with a proven track record of high performance at Enterprise Rent‑A‑Car. Experienced in leading teams, driving revenue growth, and delivering top‑tier customer service in a fast‑paced, operations‑heavy environment. Known for achieving #1 rankings in customer service and operating profit, developing high‑performing teams, and consistently exceeding sales and performance goals. Brings strong leadership, operational expertise, and a commitment to business growth, profitability, and exceptional customer experiences.

Overview

4
4
years of professional experience

Work History

Management Trainee

Enterprise Rent-A-Car
Orange County, CA
03.2022 - 06.2024

Motivated Management Trainee with hands‑on experience in Enterprise Rent‑A‑Car’s leadership development program, specializing in customer service, sales growth, and branch operations. Recognized for strong performance results, including top 10 monthly personal sales finishes and contributing to branch excellence.

Assistant Manager

Enterprise Rent-A-Car
Orange County, CA
07.2024 - Current

Driven Assistant Manager with experience overseeing branch operations, leading high‑performing teams, and delivering exceptional customer service in a fast‑paced environment. Skilled in sales and brand growth, team development, fleet management, and operational efficiency. Proven ability to resolve complex customer issues, optimize workflow, and support revenue and service goals while maintaining strong performance standards leading to multiple promotions.

Management Trainee (March 2022-June 2024) Mission Viejo, CA

  • Top 5 personal sales performance in October, November, and December 2022
  • Achieved branch excellence award in September 2023. #1 finish for sales, customer service score, growth, and branch profit

Assistant Manager I (July 2024-May 2025) San Juan Capistrano, CA

  • Ranked #1 in Customer Service Score from August 2024 through October 2024
  • Achieved #1 branch operating Profit in February 2025 through May 2025
  • Multiple Top 5 finishes in personal sales performance, Including customer service index score, product sales, and branch profitability.

Assistant Manager II (May 2025-November 2025) Yorba Linda, CA

  • Achieved top 5 branch operating Profit finishes in May 2025 through September 2025
  • Ranked #1 in all operating categories leading to branch excellence in July 20245
  • Ranked #1 in branch growth from July 2025 to November 2025

Tri Brand Station Manager III (December 2025-Current) John Wayne Airport

  • Led my team to a top 5 finish in December 2025 and February 2026. Which includes team product sales, customer service index score, and profitability.

Education

High School Diploma -

Dana Hills High School
Dana Point, CA

Bachelor's Degree - Criminal Justice Administration

California State University - Dominguez Hills
Carson, CA
05-2021

Skills

  • Customer service
  • Leadership
  • Staff training and development
  • Goal setting
  • Performance analysis
  • Marketing and brand promotion

Additional Information

  • 2017 Received athletic scholarship for California State University Dominguez Hills Athletics
  • 2018-2019 Awarded Second Team All Conference for California State University Dominguez Hills Baseball
  • 2019 Spring and Fall semester Cardinal & Gold Academic Honors
  • 2019-2020 All-Academic Honors Award for the CCAA Division Scholar Athlete Award
  • 2020 Spring semester Cardinal & Gold Academic Honors
  • 2021 Graduated with Magna cum laude
  • Multiple promotions at Enterprise rent a car

Timeline

Assistant Manager

Enterprise Rent-A-Car
07.2024 - Current

Management Trainee

Enterprise Rent-A-Car
03.2022 - 06.2024

High School Diploma -

Dana Hills High School

Bachelor's Degree - Criminal Justice Administration

California State University - Dominguez Hills