Jeremy Crab
Sullivan
Summary
Dynamic Online Personal Shopper at Walmart with a proven track record of enhancing customer satisfaction through meticulous product selection and exceptional service. Leveraging strong attention to detail and decision-making skills, consistently met quality goals while efficiently managing orders. Recognized for optimizing shopping experiences and fostering positive customer relations.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
09.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Optimized online shopping interfaces for ease of use, assisting users in navigating the platform effectively.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Education
Associate in Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
Lincoln College of Technology
Zionsville, IN09-2024
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Attention to detail
- Heavy lifting
- Decision-making
- Customer relations
Timeline
Online Personal Shopper
Walmart
09.2024 - Current
Associate in Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
Lincoln College of Technology
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