JEREMY DEAU

• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Worked different stations to provide optimal coverage and meet production goals.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Addressed and resolved customer complaints in polite and professional manner.
• Constantly building relationships with customers and above and beyond customer satisfaction.

• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Conducted training sessions to educate employees on best practices and procedures to increase profitability.
• Transformed underperforming teams into productive, profitable teams.
• Developed and implemented strategies to improve customer service and retain customers.
• Supervised various locations, enforcing high-quality standards of operation.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Held safety to the highest standard and achieved zero injuries under my supervision for all 17 years.

I worked in the AFE (Amazon Fullfilment Engine) department.

• Restocked, sorted, binned, wrapped, and boxed department products.
• Used heavy equipment such as hand trucks (dolly's) and operated variable hight extenders and elevator's.