Jeremy Ebersbach
Parker,CO
Summary
Experienced in customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.
Overview
21
21
years of professional experience
Work History
Sales Representative
General Steel
07.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Negotiated pricing contracts with customers to maximize profits.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
Sales and Fleet Sales Representative
Johnson Auto Plaza
08.2021 - 07.2023
- Work with each client to find the right vehicle for their needs
- Build relationships with businesses and provide excellent customer service
- Schedule clients service, parts or outside vendors appointments to ensure everything is installed and delivered as promised
- Finding the right vehicle for clients with a budget or challenged credit
- Chrysler certified.
- Follow up with clients after sale and delivery to ensure quality service and experience was provided
- Ensure excellent survey
- Cultivate previous customer relationship for new business
Internet and Special Finance Sales Representative
O'Meara GMC
12.2019 - 08.2021
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- GMC BUICK training at 100%
Operator
Cutters Wireline Service
12.2018 - 12.2019
- Reported failures, malfunctions or wear issues on equipment to supervisor.
- Learned and followed safety and emergency procedures.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Set up and operated production machinery according to specific standards and protocols of company.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Youth Service Counselor Supervisor
State of Colorado Department of Corrections
03.2004 - 12.2018
- Manage and deploy COYS I and COYS II staff for each shift
- Developing and maintaining program such as recreation, intramural sports, structured leisure time and group facilitation.
- Direct response to crisis situations, and ensuring all shift are properly covered in case of call offs.
- Coach and mentor staff
- Performance evaluation of staff
- Represent facility on various committees, work group and program development.
Skills
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales closing
- Customer retention
- Negotiation tactics
- Time management
- Team leadership
Timeline
Sales Representative
General Steel
07.2023 - Current
Sales and Fleet Sales Representative
Johnson Auto Plaza
08.2021 - 07.2023
Internet and Special Finance Sales Representative
O'Meara GMC
12.2019 - 08.2021
Operator
Cutters Wireline Service
12.2018 - 12.2019
Youth Service Counselor Supervisor
State of Colorado Department of Corrections
03.2004 - 12.2018
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