Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Ehrlichman

Davie,FL

Summary

Motivated Fraud Analyst touting 1.5 years of expertise investigating suspicious activity for Chewy. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in leadership, analytics and fraud pattern detection.

Overview

7
7
years of professional experience

Work History

Fraud Specialist

Chewy.com
07.2020 - Current
  • Chosen from a team of 50 peers to revamp new hire onboarding and improve training materials
  • Review 60 customer transactions daily from multiple queues for fraudulent activity and discount abuse
  • Analyze data in Riskified for fraud indicators, finding at least 10 fraud cases per week
  • Verify accounts with cardholders to prevent financial loss and increase account security
  • Improved inclusion and equity policies through participation on HR engagement council
  • Promoted into this role from Customer Service Representative, Supply Specialist, and Nesting Team Lead

Reading Tutor

Lindamood-Bell
03.2017 - 06.2019
  • Tutored 5-8 students weekly in phonetics, fluency, picture building, and comprehension
  • Supported students through challenges while observing learning trends and opportunities for growth
  • Developed 2+ competitions aimed at enhancing employee teamwork and raising student performance
  • Maintained detailed files and documentation to track student progress

Education

Bachelor or Arts - Interdisciplinary Studies

UC Berkeley

Skills

  • Tableau
  • Data Analysis
  • Dashboards
  • Verbal Communication
  • Process Improvements
  • SQL
  • Written Communication
  • Proficient in Microsoft Office Suite
  • Telephone and Email Etiquette

Timeline

Fraud Specialist

Chewy.com
07.2020 - Current

Reading Tutor

Lindamood-Bell
03.2017 - 06.2019

Bachelor or Arts - Interdisciplinary Studies

UC Berkeley
Jeremy Ehrlichman