Jeremy Endter
Bonita Springs
Summary
Results-driven professional with a strong background in insurance and sales. Proven ability to resolve customer issues effectively while educating clients on policy options. Aiming to leverage skills in trade policy and communication to improve customer experience.
Results-driven Insurance professional accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Customer Service Representative
Bilson Insurance
Bonita Springs, FL
07.2025 - Current
- Facilitated customer inquiries and resolved issues related to insurance policies and claims.
- Provided accurate information regarding coverage options, premiums, and policy changes.
- Assisted clients in navigating online portals for policy management and claims submission.
- Streamlined communication between clients and underwriting departments to enhance process efficiency.
National Medical Device and Pharmaceutical Sales R
Ann Grogan of Tampa Bay
Tampa, FL
06.2022 - 06.2025
- Developed and implemented strategic sourcing strategies to enhance candidate pipelines.
- Led full-cycle recruitment processes to identify and attract top talent.
- Utilized applicant tracking systems to streamline recruitment workflows and improve efficiency.
- Conducted behavioral interviews to assess candidate fit and alignment with company culture.
- Mentored junior recruiters, enhancing their skills in candidate assessment and selection processes.
Sales Representative
CTORecruiter
Miami, FL
05.2019 - 04.2022
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Participated in trade shows and conferences to network and generate leads.
- Streamlined sales process, reducing time from lead to close.
Education
Associate of Science -
Florida SouthWestern State College
Fort Myers, FL05.2019
Skills
- Organization
- Complaint handling
- Client education
- Trade policy
Certification
Florida 4-40
Timeline
Insurance Customer Service Representative
Bilson Insurance
07.2025 - Current
National Medical Device and Pharmaceutical Sales R
Ann Grogan of Tampa Bay
06.2022 - 06.2025
Sales Representative
CTORecruiter
05.2019 - 04.2022
Associate of Science -
Florida SouthWestern State College