Jeremy GRAY
Palmetto
Summary
Hello! My name is Jeremy Gray. I am currently an Automotive Service Advisor for Sarasota CDJR (Chrysler, Dodge, Jeep and Ram). I am also in pursuit of my Bachelor's degree in Business. I am proficient in customer service and knowledgeable about Chrysler Dodge Jeep and Ram products. I am goal driven as well as a team player. My dream is to work directly for the Dodge Brand as a marketing specialist.
Experienced with assessing vehicle conditions and advising on necessary repairs. Utilizes technical knowledge and client communication to ensure optimal service delivery. Track record of building strong customer relationships and maintaining high levels of satisfaction.
Overview
20
20
years of professional experience
Work History
Service Advisor
Sarasota Dodge
03.2022 - Current
- Supervisor: Kevin Wiese
- Phone Number: (941)-922-2400
Substitute Teacher/ Teacher Aide
School Board of Manatee County (Braden River High)
01.2016 - Current
- Supervisor: Brenda Browning
- Phone Number: (941)-725-0994
Deli Clerk
Publix Supermarkets
01.2011 - Current
- Manager/Supervisor: A.J. Martinez
- Phone Number: (941)-907-6600
- Notable Aspects: Assisting customers with certain Publix Deli/ Boars Head products as well as upselling. Providing customer service at all times and making the customer happy.
Employment Specialist
Professional Support Center of Manatee County
01.2020 - 02.2022
- Supervisor: Dr Paul Gansemer
- Phone Number: (941) 751-6550
Doorman/ Box Office/ Concession
Lakewood Ranch Cinemas
01.2007 - 01.2011
- Manager/ Supervisor: Joshua Goodnough
- Phone Number: (941)-955-3456
- Notable Aspects: Help customers find their designated theatre as well as selling memberships and providing customer service
Cashier/Customer Service
Sports Authority
01.2009 - 01.2010
- Manager/Supervisor: Carol
- Phone Number: (941)-358-8684
- Notable Aspects: Handling customer complaints. Up selling customers on certain fitness apparel and products while providing customer service.
Cashier/Electronics
Target
01.2006 - 01.2007
- Manager/Supervisor: Roger
- Phone Number: (503) 624-0273
- Notable Aspects: Helping out customers with various electronics in our department.
Education
Associates - Liberal Arts
State College of Florida
Bradenton, FL05.2015
Bachelors - Business
Strayer University
12.2028
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Listening skills
- Attention to detail
- Excellent communication
- Service estimates
- Service recommendations
- Team player mentality
- Handling customer complaints
- Complaint resolution
- Price quoting
- Goal-oriented mindset
- Service scheduling
- Staff education and training
- Performance goals
- Workflow management
- Client rapport
- Repairs scheduling
- Data processing
- Customer relationship management
- Documentation and reporting
- Team collaboration
- Quality control
Timeline
Service Advisor
Sarasota Dodge
03.2022 - Current
Employment Specialist
Professional Support Center of Manatee County
01.2020 - 02.2022
Substitute Teacher/ Teacher Aide
School Board of Manatee County (Braden River High)
01.2016 - Current
Deli Clerk
Publix Supermarkets
01.2011 - Current
Cashier/Customer Service
Sports Authority
01.2009 - 01.2010
Doorman/ Box Office/ Concession
Lakewood Ranch Cinemas
01.2007 - 01.2011
Cashier/Electronics
Target
01.2006 - 01.2007
Bachelors - Business
Strayer University
Associates - Liberal Arts
State College of Florida
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