Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Site Manager
Express Wash Concepts
03.2023 - Current
Interviewed, hired, and trained new workers.
Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Monitored, coached, and supervised team of 29 employees between 4 sites.
Maintained 10% conversion or higher at all 4 sites.
Restaurant Manager/Area Manager
Life Time Inc
07.2018 - 03.2023
Led weekly meetings with 9 regional Restaurant Managers to review progress, address challenges and drive revenue.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
Responsible for the P&L management of 9 locations.
Assistant Restaurant Manager
Life Time Inc
01.2015 - 07.2018
Immediately resolved issues with patrons by employing careful listening and communication skills.
Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Motivated staff to perform at peak efficiency and quality.