Spearheading projects to successful completion, I leveraged my problem-solving and leadership skills at Minuteman Security Technologies to enhance operational efficiency and customer satisfaction. My expertise in project management and client relationships resulted in consistently meeting deadlines and budget targets
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Minuteman Security
09.2025 - Current
Oversee operations across three regional branches, managing a combined annual revenue of $25 million.
Collaborate with executive leadership to define KPIs, monitor outcomes, and implement continuous improvement initiatives.
Mentor department heads and foster a culture of accountability, innovation, and operational excellence.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Implemented training programs to improve staff performance and retention rates.
Operations Manager
Minuteman Security Technologies
01.2024 - Current
Provide general supervision of field operations staff, ensuring schedules are maintained and projects proceed according to plans, job specifications and cost estimates
Supervised operations staff and kept employees compliant with company policies and procedures.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Assist Project Managers to identify and schedule subcontractors for installation projects
Assign and perform maintenance for fleet of company owned vehicles
Assist with Accounts Receivable collection efforts
Work with Operations & Purchasing team for ordering project deliverables
Project Manager
Minuteman Security Technologies
03.2020 - 12.2023
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Project Manager
ECI Systems
01.2019 - 03.2020
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Systems Technician
ECI Systems
04.2017 - 01.2019
Perform installation and programming of medium to large projects.
Used multimeters for volt and OHM readings and circuit analysis.
Train end users on new systems
Communicate job status and project issues to the Operations Manager
Work with customers to resolve installation and service concerns and questions
Systems Technician
Platinum Protection Systems
01.2015 - 04.2017
Perform installation and programming of medium to large projects
Used multimeters for volt and OHM readings and circuit analysis.
Train end users on new systems
Communicate job status and project issues to Operations Manager
Work with customers to resolve installation and service concerns and questions
Systems Technician
East Coast Security and Fire
01.2012 - 07.2015
Perform installation and programming of medium to large projects
Used multimeters for volt and OHM readings and circuit analysis.
Train end users on new systems
Communicate job status and project issues to Operations Manager
Work with customers to resolve installation and service concerns and questions