Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Hammond

Louisa,KY

Summary

Versatile and results-driven professional with a strong background in client coordination and support, particularly at Addiction Recovery Care. Excelled in accurate data entry and multi-task management, enhancing client satisfaction and operational efficiency. Demonstrated exceptional written and oral communication skills, alongside a self-motivated approach to meet and exceed objectives.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

14
14
years of professional experience

Work History

Client Benefits Specialist

Addiction Recovery Care
10.2023 - 11.2024

In this position, I was responsible for surveying clients and applying for funding from Government assistance programs. This job required data entry, making sure all of the data entered is accurate self motivation to complete deadlines on time, speaking with clients over the phone or Google Meets to conduct surveys required for the state's funding programs. In this position I was laid off as part of a company-wide reduction in staff.

Lead Intake Specialist

Addiction Recovery Care
06.2021 - 10.2023
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Assessed clients' needs and determined eligibility for intake services.
  • Offered compassionate and attentive guidance to patients during crisis situations.
  • Maintained accurate, up-to-date client records for reliable reference and communications.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.

Intake Coordinator

Addiction Recovery Care
09.2019 - 06.2021
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Enhanced office productivity by handling high volume of callers per day.
  • Completed intake assessment forms and filed clients' charts.

Pizza Maker

Giovanni's Pizza Inc.
05.2017 - 09.2019
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Cook

KFC
08.2015 - 05.2017
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Cook

McDonald's
06.2014 - 06.2015
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Factory Worker

Allevard Sogefi
07.2010 - 02.2014
  • Carefully packaged finished products and prepared for shipment.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Assembled products according to changing daily work orders and specific customer needs.

Education

High School Diploma -

Lawrence Co High School
Louisa, KY
08-1999

Skills

  • Written and oral communication
  • Documentation and reporting
  • Account updating
  • Scheduling
  • Stock management
  • Multi-task management
  • Computer proficiency
  • Prioritization
  • Heavy lifting
  • Safe food handling
  • Quality assurance
  • Self Motivated
  • Accurate Data Entry

Timeline

Client Benefits Specialist

Addiction Recovery Care
10.2023 - 11.2024

Lead Intake Specialist

Addiction Recovery Care
06.2021 - 10.2023

Intake Coordinator

Addiction Recovery Care
09.2019 - 06.2021

Pizza Maker

Giovanni's Pizza Inc.
05.2017 - 09.2019

Cook

KFC
08.2015 - 05.2017

Cook

McDonald's
06.2014 - 06.2015

Factory Worker

Allevard Sogefi
07.2010 - 02.2014

High School Diploma -

Lawrence Co High School
Jeremy Hammond