Jeremy Hart
Saint Charles,MO
Summary
Versatile sales and service professional with a hard work ethic and over twenty years in fast paced retail, sales and service environments where I have demonstrated dynamic management skills of others as well as the ability to work independently to efficiently ensure customer satisfaction and exceptional company standards, looking to challenge myself and expand my horizons into new opportunities and a change of pace with a new career path.
Overview
25
25
years of professional experience
Work History
Sales Representative
Keg 1 Missouri
St Louis, Missouri
05.2024 - Current
- Cultivated key customer relationships to drive sales growth.
- Resolved customer complaints efficiently to enhance satisfaction.
- Answered customer inquiries through email, phone, and in-person to ensure service excellence.
- Monitored inventory levels and placed orders to maintain stock availability.
- Maintained organized and fully stocked sales areas to maximize visibility and pricing accuracy.
- Drove product sales through strategic customer meetings and tailored offerings.
- Identified customer needs to increase profitability and revenue effectively.
- Managed inventory by regularly restocking shelves and tracking stock levels.
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
Saint Charles, MO
12.2022 - 05.2024
- Conducted on-site visits to assess customer needs, build relationships, and identify opportunities for additional sales.
- Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
- Utilized effective problem solving techniques when addressing difficult customer situations.
- Collaborated with other departments within the company regarding route information or changes.
- Planned and organized routes within territory to identify cost saving opportunities and maximize efficiency and time.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Promoted positive customer service by delivering shipments and fully resolving issues in a timely manner.
- Performed regular maintenance checks on vehicles used in route service activities.
Assistant Manager
QuikTrip
City of Saint Peters, MO
04.2003 - 12.2022
- Achieved daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated tasks to team members based upon skill level and priority to achieve organizational goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided fast and efficient service ensuring customer satisfaction.
Warehouse Associate
World Wide Technology, Inc.
St Louis, MO
02.2001 - 02.2003
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Received and relocated boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Communicated with managers, sales reps and vendors on discrepancies to ensure order accuracy and customer satisfaction.
Education
High School Diploma -
Ritenour Sr. High School
St Louis, MO05.1999
Skills
- Product and Service Knowledge
- Policies and procedures implementation
- Employee Development
- Complex Problem Solving
- Verbal and Written Communication
- Documentation and Reporting
- Managing Operations and Efficiency
- Work Planning and Prioritization
- Teamwork and Collaboration
- Team Leadership
- Retail Operations Management
- Customer Relations
- Route and Time Management
- Sales representation
- Safe Vehicle Operation
- Account Retention
- Needs Assessment
- Upselling strategies
Timeline
Sales Representative
Keg 1 Missouri
05.2024 - Current
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
12.2022 - 05.2024
Assistant Manager
QuikTrip
04.2003 - 12.2022
Warehouse Associate
World Wide Technology, Inc.
02.2001 - 02.2003
High School Diploma -
Ritenour Sr. High School