Jeremy Higgins
St Louis,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Warranty Manager
Storyteller Overland
03.2021 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Equipment Operator
Kellis Vegetation Management
12.2019 - 02.2021
- Operated range of heavy equipment on regular basis with advanced skill.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Maintained and cleaned equipment after each job and inspected.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
General Manager
Papa Murphy's Take And Bake Pizza
10.2016 - 12.2019
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Manager
Oak Mountain Lanes
05.2014 - 10.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Bachelor of Science - Political Science And Government
University of Montevallo
Montevallo, AL12.2021
Skills
- Professional Correspondence
- Continuous Improvement Process
- Security Procedures
- Corrective Actions
- Plan Projects
- Accounts Payable and Accounts Receivable
- Vendor Relations
Timeline
Warranty Manager
Storyteller Overland
03.2021 - Current
Equipment Operator
Kellis Vegetation Management
12.2019 - 02.2021
General Manager
Papa Murphy's Take And Bake Pizza
10.2016 - 12.2019
Manager
Oak Mountain Lanes
05.2014 - 10.2017
Bachelor of Science - Political Science And Government
University of Montevallo
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