Jeremy Hong
Arcadia,CA
Summary
Proven track record in enhancing customer dining experiences at Benihana, adept in order management and guest engagement. Excelled in maintaining high cleanliness standards and efficiently managing food delivery, demonstrating a keen ability for safe food handling. Achieved significant improvements in service speed and accuracy, contributing to a vibrant dining atmosphere. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards.
Overview
6
6
years of professional experience
Work History
Server
Benihana
10.2021 - 05.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted customers, took their orders, and served food and beverages in a professional and efficient manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately
- Maintained a clean and organized work area
Bartender
Ten Ren's Tea Time
05.2021 - 10.2021
- Provided excellent customer service and created a vibrant and enjoyable atmosphere for patrons.
- Greeted customers, took their orders, and prepared and served a variety of beverages.
- Utilized strong memory skills to accurately remember and fulfill customer orders.
- Managed the stocks of beverages and ingredients, and conducted stocktakes monthly.
- Handled cash transactions and maintained cleanliness and organization in the bar area
Server
Ajisen Ramen
04.2018 - 10.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Science - Business
Pasadena City College
Pasadena, CA07.2017
Skills
- Order Management
- Table Setting
- Food Delivery
- Supply Restocking
- Food Running
- Table Bussing
- Guest Engagement
- Safe Food Handling
- Menu presentation
- Food safety understanding
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Korean
Limited Working
Timeline
Server
Benihana
10.2021 - 05.2024
Bartender
Ten Ren's Tea Time
05.2021 - 10.2021
Server
Ajisen Ramen
04.2018 - 10.2018
Associate of Science - Business
Pasadena City College