Jeremy Jean
Boston,United States
Summary
EHR Consultant with several years of Epic expertise seeking an EHR expert opportunity. I've worked with many hospitals on a massive scale, up to 40,000 users, developing webinars, PACs implementation, tip sheets, and conducted one-on-one personalized training with healthcare providers, nurses, and technicians. A project manager who will transform the organization's Epic build by applying leadership expertise to a crucial analyst job.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PACs Consultant
Aspire Health Partners
01.2022 - Current
- PACs ADMIN
- Troubleshooting PACs system, DP(display protocols) development
- Working with Vue PACs/ Full Client, Vue Explorer, Vue Motion
- X-ray, Mammo, Ultrasound, NM etc. annotations and personalization
- Technologist training for PACs system
- Radiologist training for PACs system
Epic Consultant
Trinity Health
09.2022 - 12.2022
- Credentialed in the following Modules : Radiant, Cupid, Optime, Beaker.
- Instructed over 100 end-user classes, which included Nurses, Technicians, Schedulers, & Physicians.
- Quickly adapted training plans for client needs, keeping timelines, budgets, and desires in mind.
- Registered end users using the HealthStream learning Network System.
- Provided at-the-elbow support during for Go-Live
- Created Tip sheets for End users.
- PACs system training
Epic Consultant
Baptist Health Medical Center
04.2022 - 08.2022
- Credentialed in the following Modules : Cupid, Radiant, Cadence, Optime.
- Developed curricula, instructions, documentation, and written tests for online training courses.
- Created Tip Sheets for physicians, nurses, and front desk staff.
- Instructed over 50 end-user classes which includes front desk staff, nurses, and physicians.
- Registered end users for classes by using HealthStream.
Epic Consultant
Morristown Memorial Hospital
11.2021 - 03.2022
- Credentialed in the following Modules: Radiant, Cupid, Optime, Cadence, Prelude.
- Instructed over 25 end-user classes which included from front desk staff, nurses and physicians.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed goals.
Epic Credentialed Trainer
ProHealth
06.2021 - 09.2021
- Supported the Cardiology Clinic.
- Helped front desk check-in patients and nurses document through the Cardiology navigator.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Supported nurses Barcode Medication Administration (BCMA).
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently
Epic Principal Trainer
Thomas Jefferson Hospital
11.2020 - 04.2021
- Epic credentialed technical trainer providing Go-Live support via Zoom to internal hospital staff with issues related to printing and other related applications within the Grand Central EMR.
- Supported end-users with set-up and activation/implementation system
- Prepared course curriculum for technical training sessions.
- Created tip sheets for physicians, nurses, and front desk staff
Epic Consultant
Prisma Health
02.2020 - 11.2020
- Conducted classes for cupid and radiant.
- Hosted over 100 virtual classes via teams between the two departments
- Worked on epic workflow to fit curriculum for class
- Provided Go-Life support (Cadence, Grand Central, Cupid)
- Created unique materials to support training programs.
PACs Consultant
New York Presbyterian
10.2019 - 01.2020
- Developed and coordinated technical workflow from inception to completion of Go-Live
- Developed and assisted Radiologists placing and fulfilling orders during Go-Live.
- Coordinated Go-Live activates for Sonogram and Mammogram departments
- Configured hardware, devices and software to set up work stations for employees.
Epic Credentialed Trainer
Hoag Hospital
05.2019 - 10.2019
- Credentialed in Grand Central, Cadence, Radiant, Prelude
- Lead workflow and personalization training for ambulatory provider.
- Taught over 100 end users and over 15 classes.
Epic Consultant
Brookdale Hospital Medical Center
01.2016 - 01.2019
- PACs training development
- Developed Epic builds for Radiant module.
- Collaborated with team members, IT staff and User Reps to enhance workflow.
- DP(display protocals) training
- Radiology PACs training (phillips tech)
Education
Bachelor of Science - Business Administration And Management
Northeastern University
Boston, MA06.2015
Skills
- Epic User Experience
- Configuring Epic
- PACs ADMIN
- PACs Training
- PACs development
- Epic Cadence
- Epic Cupid
- Epic Radiant
- Epic Grand Central
- Epic Optime
- Epic Prelude
- Epic Ambulatory
- Epic ClinDoc
- Production Support
- Service Now Ticketing
- Epic Nova Notes
- Data organization
- Training program development
- Telehealth certified
- Scrum Master
- Agile Management
- Virtual Learning Management
- Software Development Life Cycle
- Coaching and Development
Accomplishments
- Several years of Epic expertise, including training and proficiencies in Epic Modules with primary focus areas of Cupid, Radiant & Optime, supporting multiple projects and ATE Support.
- When requested, held over 500 plus one-on-one training sessions for Radiologist and Cardiologist to improve with their knowledge of the documentation workflow and ordering methodologies.
- In Several years, I have been a part of several successful Epic Implementations that served over 40,000 employees in healthcare.
- Certified Scrum Master and Certified Product Owner.
Certification
CSM - Certified Scrum Master
CSPO - Certified Product Owner
Timeline
Epic Consultant
Trinity Health
09.2022 - 12.2022
Epic Consultant
Baptist Health Medical Center
04.2022 - 08.2022
PACs Consultant
Aspire Health Partners
01.2022 - Current
Epic Consultant
Morristown Memorial Hospital
11.2021 - 03.2022
Epic Credentialed Trainer
ProHealth
06.2021 - 09.2021
Epic Principal Trainer
Thomas Jefferson Hospital
11.2020 - 04.2021
Epic Consultant
Prisma Health
02.2020 - 11.2020
PACs Consultant
New York Presbyterian
10.2019 - 01.2020
Epic Credentialed Trainer
Hoag Hospital
05.2019 - 10.2019
Epic Consultant
Brookdale Hospital Medical Center
01.2016 - 01.2019
Bachelor of Science - Business Administration And Management
Northeastern University
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