Jeremy Johnson
501 Study Hall Loop Apt B Killeen,TX
Summary
Dynamic manager with a proven track record at California Grill, excelling in team leadership and customer service. Achieved significant cost reductions through effective inventory management and enhanced sales via strategic promotional initiatives. Skilled in decision-making and fostering cross-functional teamwork, driving operational excellence and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Manager
California Grill
Austin, TX
04.2023 - Current
- Oversaw daily operations ensuring seamless service delivery and customer satisfaction.
- Managed staff scheduling and training programs to optimize team performance.
- Implemented inventory control measures reducing waste and improving cost efficiency.
- Developed promotional strategies enhancing menu visibility and driving sales growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
CDL Truck Driver
Steven’s Transportation
Fort Worth, TX
07.2025 - 01.2026
- Trained new drivers on company policies, safety protocols, and best practices.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Kept detailed records of deliveries and money received from customers.
- Maintained accurate logs of driving hours and mileage using electronic logging devices.
- Delivered cargo to designated locations safely and efficiently, adhering to schedules.
- Conducted pre-trip inspections to ensure vehicle safety and performance.
- Operated long-haul trucks in compliance with federal and state regulations.
- Implemented fuel-efficient driving techniques, reducing operational costs and improving sustainability.
- Communicated effectively with dispatchers regarding route changes and delivery status.
CDL Truck Driver
Swift Transportation
Temple, TX
01.2026 - 07.2026
- Maintained accurate logs of driving hours and mileage using electronic logging devices.
- Delivered cargo to designated locations safely and efficiently, adhering to schedules.
- Conducted pre-trip inspections to ensure vehicle safety and performance.
- Operated long-haul trucks in compliance with federal and state regulations.
- Communicated effectively with dispatchers regarding route changes and delivery status.
- Implemented fuel-efficient driving techniques, reducing operational costs and improving sustainability.
- Collaborated with maintenance teams to address vehicle issues promptly, enhancing reliability.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Filled out load paperwork and DOT-mandated log books.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected load security and checked for damages.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Operated light trucks to deliver loads as far as Number miles from home location.
Education
Criminal Justice
Central Texas College
Killeen, TX09.2026
High School Diploma -
Gregory Portland High School
Portland, TX11.2006
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Documentation and reporting
- Cross-functional teamwork
- Shift scheduling
- Sales techniques
- Emergency response
- Employee onboarding
- Inventory management
- Recruiting and interviewing
- Networking strategies
- Computer skills
- Effective communication
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Multitasking
Timeline
CDL Truck Driver
Swift Transportation
01.2026 - 07.2026
CDL Truck Driver
Steven’s Transportation
07.2025 - 01.2026
Manager
California Grill
04.2023 - Current
Criminal Justice
Central Texas College
High School Diploma -
Gregory Portland High School