I am reliable and eager to learn new task. Highly driven, I'm a strong multitasker. Highly organized candidate experienced in providing comprehensive clerical and administrative support. Proven track record of managing daily office operations, coordinating calendars, scheduling appointments, and handling incoming and outgoing calls. Adept at creating and maintaining filing systems and using office software applications. Committed to providing outstanding customer service, and ensuring the accuracy of administrative tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Doctors Care Inc.
Gadsden , AL
08.2025 - Current
Assisted physicians with patient examinations and procedures.
Collected and documented patient medical histories accurately.
Administered medications and vaccinations as directed by providers.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Changed dressings on wounds to prevent infection and check for healing.
Documented notes during patient visits.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Collected samples from patients for laboratory testing purposes.
Cleaned and maintained medical equipment following procedures and standards.
Conducted spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Organized patient charts before each day's clinic sessions began.
Contacted pharmacies to submit and refill patients' prescriptions.
Administrative Assistant
Alabama department of public health
Gadsden, Alabama
11.2022 - Current
Maintained files and filing, keeping sensitive information confidential.
Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
Developed and maintained filing systems for confidential documents and records.
Managed office supplies inventory and placed orders when necessary.
Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
Compiled and entered data into various databases to ensure accuracy and completeness.
Maintained database of client contact information with accuracy and attention to detail.
Served as primary point of contact for facilitating operational and administrative inquiries.
Maintained office inventory by assisting with supply orders.
Monitored daily operations in order to ensure efficient workflow processes were being followed
Maintained calendars and schedules to set appointments for management team.
Processed incoming mail and distributed to relevant departments or individuals.
Established professional and collaborative working relationships with company associates and external parties
Built and maintained relationships with vendors and other external contacts.
Prepared documents for meetings including agendas, handouts and other materials.
Proofread documents for grammar accuracy prior to submission
Generated regular reports on project progress utilizing spreadsheet software applications like MS Excel and Access.
Provided cross-coverage support for other administrative personnel.
Created spreadsheets using advanced formulas and functions to analyze large datasets
Scribe
Southern cardiovascular associates
Gadsden
01.2019 - 10.2022
I began scribing on January of 2019
I started with one doctor. Once a firm understanding of the job was grasped I was then increased the work load with 2 doctors and one nurse practitioner.
I went to school at American Healthcare Documentation professionals group
I took my official certification text 10/20/2019
I have over 700 hours of experience in medical scribing
Maintained confidentiality of all patient information according to HIPAA regulations.
Assisted with training new hires on scribe responsibilities and protocols.
Identified discrepancies among different types of medical records including lab results, radiology images and progress notes
Reviewed medical charts for completeness prior to physician review or signature
Leveraged strong organizational skills to prioritize tasks efficiently while working under pressure.
Utilized excellent interpersonal skills to build rapport with patients and families during stressful situations
Collaborated with medical staff to ensure accuracy of medical records
Supported physicians by retrieving previous patient histories quickly upon request.
Adapted quickly to changing technology used in the healthcare industry
Coordinated workflow between multiple providers within the clinic setting.
Provided support to physicians by transcribing orders accurately into electronic health records.
Medical Assistant
Southern cardiovascular associates
Gadsden
04.2016 - 10.2022
Medical assistant for a large cardiology office
Working for 6 doctors and 3 in house nurse practitioners
Insuring that all the needs are meet for the patient and provider
Responsible for all paper work regarding patient care before and after appointments.
Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements, accurately and reported any abnormalities to the supervising physician.
Documented medical data in patient charts, facilitating accurate records.
Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
Cleaned treatment rooms and medical instruments, complying with infection control standards.
Administered Injections per physician orders
Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
Supported physicians in examinations, procedures, and diagnostic tests.
Scheduled appointments and maintained patient records.
Organized charts before each patient visit in order to ensure that all relevant information is available during the exam
Patient Care Technician
Gadsden Regional Medical Center
Gadsden
05.2014 - 03.2016
Patient Care Technician
Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure.
Performed hourly rounds and responded promptly to call lights.
Utilized computer systems for charting patient data.
Adhered strictly to HIPAA regulations when dealing with confidential information.
Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
Reported changes in patient status to nursing staff in a timely manner.
Placed ECGs for observing, monitoring, and documenting cardiac arrhythmias.
Monitored patient condition and reported changes to the nursing staff.
Managed multiple tasks simultaneously while maintaining attention to detail.
Responded promptly to emergency situations using established protocols.
Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
Provided direct patient care to patients with chronic illnesses or disabilities under the supervision of a registered nurse or other healthcare professional.
Patient Care Technician
Regional Medical Center
Anniston
07.2012 - 05.2014
Patient Care Technician
Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure.
Performed hourly rounds and responded promptly to call lights.
Utilized computer systems for charting patient data.
Adhered strictly to HIPAA regulations when dealing with confidential information.
Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
Reported changes in patient status to nursing staff in a timely manner.
Placed ECGs for observing, monitoring, and documenting cardiac arrhythmias.
Monitored patient condition and reported changes to the nursing staff.
Managed multiple tasks simultaneously while maintaining attention to detail.
Responded promptly to emergency situations using established protocols.
Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
Provided direct patient care to patients with chronic illnesses or disabilities under the supervision of a registered nurse or other healthcare professional.
Assisted patients with activities of daily living including bathing, dressing and grooming.
Education
HIGH SCHOOL OR EQUIVALENT - HEALTH SCIENCE
Gadsden State Community College
Gadsden, AL
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL OR EQUIVALENT - HEALTH SCIENCE
Alexandria High School
Gadsden, AL
Skills
Time Management
Medical Terminology
Typing
Software Troubleshooting
EMR systems
Vital signs
Medical office experience
Medical scheduling
Medical records
Computer skills
Caregiving
Payroll
Certification
Certified Medical Scribe Professional
Clinical Medical Assistant (CCMA)
CPR Certification
References
Kaci Beuckens, Alabama Department Of Public Health, Supervisor, (256) 630-9632, Kaci.beuckens@adph.state.al.us
Ben Mitchelle, Lumenis Vision, Sales Representative, Board Member Within Youth League, (256) 490-4442, Gyfipresident@gmail.com
Assessments
Certified Medical Scribe
Medical Assistant (MA)
Basic Computer Skills: PC-Proficient, 11/01/19, Proficient, Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Timeline
Medical Assistant
Doctors Care Inc.
08.2025 - Current
Administrative Assistant
Alabama department of public health
11.2022 - Current
Scribe
Southern cardiovascular associates
01.2019 - 10.2022
Medical Assistant
Southern cardiovascular associates
04.2016 - 10.2022
Patient Care Technician
Gadsden Regional Medical Center
05.2014 - 03.2016
Patient Care Technician
Regional Medical Center
07.2012 - 05.2014
HIGH SCHOOL OR EQUIVALENT - HEALTH SCIENCE
Gadsden State Community College
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL OR EQUIVALENT - HEALTH SCIENCE