Jeremy Latuszek
DeWitt,MI
Summary
Highly dedicated GovTech professional with a history of meeting company goals utilizing consistent and organized practices. A team oriented leader, subject matter expert in community development ERP software. Extensive experience in consulting, evaluating and improving inefficiencies related to business operations and data.
Overview
17
17
years of professional experience
Work History
Product Manager - Community Development
Tyler Technologies
02.2023 - Current
- Communicated effectively with team members to deliver updates on product milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales & demo teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher client satisfaction.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Prioritized roadmap in order to achieve product goals and metrics.
- Worked with clients to better understand business needs and current market landscape.
- Analyzed metrics to measure product performance.
Project Manager - Community Development
BS&A Software
07.2016 - 01.2023
- Managed over 150 projects across the nation both remotely and on-site
- Consistent client interaction to meet or exceed project expectations
- Coordinate dependencies between IT, development team, implementation specialists and client to ensure project timelines remain on track
- Consult and implement all aspects of BS&A's Community Development ERP System
- Work directly with customer to analyze, design and assist in configuration of the software to meet requirements
- Identify and enact areas of improvements within internal project management processes.
Business Development Representative
SAFEBuilt
08.2015 - 07.2016
- Identify, qualify, and secured business opportunities for our planning and building division
- Created annual tactical and marketing plans for the state
- Developed relationships with strategic partners and industry groups to build brand awareness
- Worked with management team to ensure sales generated can be supported for operations
- Presented to potential customers on company capabilities and products
- Generated annual sales forecast for budgeting based on new account development efforts
- Prepared proposals/contracts for prospective and current customers
- Responsible for finding possible acquisitions within region
- Monitored opportunities in unserved markets for potential entry.
Senior Client Manager - Community Development
BS&A Software
10.2007 - 08.2015
- Lead trainer on more than 300 projects for new and existing clients nationwide
- Responsible for identifying inadequacies related to customer's procedures and data
- Liaison between the customer and developers to provide a quality product
- Led new employee development and training on the community development software
- Respond to post training follow-up questions and provided further assistance to the client
- Handled and maintained the designing of program manual content and training documentation
- Responsible for testing beta software and new product features.
Education
Bachelor of Science - Marketing
Ferris State University
Big Rapids, MISkills
- Creative Problem Solving
- Software Training
- Software Demos
- Data Analysis
- Quality Improvements
- Product Roadmaps
- Teamwork and Collaboration
- Product Vision and Strategy
- Project Management
Timeline
Product Manager - Community Development
Tyler Technologies
02.2023 - Current
Project Manager - Community Development
BS&A Software
07.2016 - 01.2023
Business Development Representative
SAFEBuilt
08.2015 - 07.2016
Senior Client Manager - Community Development
BS&A Software
10.2007 - 08.2015
Bachelor of Science - Marketing
Ferris State University
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