Jeremy Lauderman
Kettering,OH
Summary
Dynamic Sales Manager skilled in continuous improvement and effective goal setting. Proven ability to cultivate lasting customer relationships, resulting in enhanced client satisfaction and significant revenue growth.
Overview
2027
2027
years of professional experience
Work History
Sales Manager
Steam Brite LLC
09.2016 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Completed between 8 to 10 jobs on average per day. 16 is my highest number of jobs completed in one day.
Carpet Cleaning Technician
Pinnacle Pointe
2013 - 2016
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Used high speed buffer, Waxers and Carpet Steaming equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Moved furniture weighing up to 60 pounds to prepare rooms for cleaning.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Level 2 Auto Technician
Goodyear Auto Service
2010 - 2013
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, filter replacement, spark plugs, fuel pumps, and many more services.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Explained estimates and determined repair timelines to manage customer expectations.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Education
Some College (No Degree) - General Studies
Clark State University
Beavercreek, OHHigh School Diploma -
Fairborn High School
Fairborn, OH2010
Skills
- Continuous improvements
- Resolution-oriented
- Training and development
- Rapport and relationship building
- Exceeds sales goals
- Product knowledge
- Goal setting
- Superb time management
- Exceptional multi-tasker
- Positive and upbeat
Timeline
Sales Manager
Steam Brite LLC
09.2016 - Current
Carpet Cleaning Technician
Pinnacle Pointe
2013 - 2016
Level 2 Auto Technician
Goodyear Auto Service
2010 - 2013
Some College (No Degree) - General Studies
Clark State University
High School Diploma -
Fairborn High School