Jeremy Lemon

Regional Manager | Jan 2017 - Oct 2023
Growth Supervisor | Jan 2016 - Jan 2017
Supervisor | Jan 2014 - Jan 2016
Assistant Supervisor | Sep 2013 - Jan 2014
Technician | Jun 2013 - Sep 2013
Received various promotions within the company due to successes and relationship building. Served as the Regional Manager of multiple regions, leading hiring, training, and operations of a team of emergency on-call Biohazard Remediation Specialists from Minnesota to Louisiana, encompassing 15 states. Managed high-performing teams in goal attainment and alignment with targets to ensure client satisfaction. Point of contact for all locations to support growth and opening. Subject matter expert within the business, developing unique solutions to complex problems.

• Oversaw the Plains Region which encompasses three districts and 20 locations, generating $20M annually in 2022
• Managed budgets and the Profit and Loss (P&L) for 20 locations, taking responsibility for cost-saving initiatives, production efficiency improvements, and employee/labor relations.
• Consistently exceeded goals in KPIs such as revenue (+15% yoy), realization, and employee retention (90% annualized)
• Cultivated relationships with leadership peers, and various departments within Aftermath foster effective communication and collaboration.
• Traveled on-site to different locations to coach and mentor teams on daily operations while providing overall facility oversight
• Established and maintained effective and consistent operating practices at all levels and locations to maximize efficiency and consistency.
• Supported the opening of ten new locations and oversaw operational execution to expected maturity
• Subject matter expert for field marketing operations
• Aided in employee development for advancement to senior management positions through corrective action, performance enhancement, and mentorship.

Assistant Service Manager
Service Consultant
Service Technician/Porter

• Interacted with over 30 clients daily to ascertain their vehicle needs and concerns, ensuring a high level of customer service.
• Built rapport with clients, team members, and vendors to maintain high-quality operations and foster positive working relationships.
• Managed staff and payroll, ensuring efficient and productive operations in the service department.
• Assisted in processing warranty claims, helping clients navigate warranty-related concerns.
• Maintained high standards of service by overseeing service operations, staff, and resources.

• Received Certificates of Commendation for exceptional performance while forward-deployed in a combat environment.
• Supported mission readiness for eight aircraft squadrons by managing the supply of consumable parts and materials.
• Collaborated with flight officers to ensure high-priority materials were requisitioned and delivered promptly to minimize aircraft downtime.
• Deployed in support of Operation Iraqi Freedom in 2008, contributing to mission success under challenging conditions.