Jeremy MacKay
Tonawanda,NY
Summary
As a committed professional, upholding a robust work ethic and a keenness to broaden expertise and abilities, in both professional and personal spheres. Demonstration of strong capacity for learning, emphasizing continual growth in a growing industry. Formidable conflict resolution skills, steadfast work principles, and meticulous attention to detail under all circumstances.
Overview
10
10
years of professional experience
Work History
Sales Representative
UNFI, United Natural Foods
11.2021 - 03.2024
- Coordinated with customers to manage the display of products, including both promotional sales and daily arrangements, ensuring proper signage in accordance with the desired display locations of the customers.
- Proactively pursued sales opportunities to increase the sales budget for both the company and its customers.
- Achieved a consistent sales budget growth of 6-10% across various company locations during my tenure.
- Performed work tasks in team settings as well as in self-motivated environments.
- Maintained a comprehensive understanding of the product, sales trends, and the current product lineup. Stayed informed of the latest industry standards, safety protocols, and sales strategies.
Site Director
Saving Grace Ministries, Inc.
01.2020 - 10.2021
- Manage all operational requirements of the residential housing site.
- Creation, management, and fulfillment of purchase orders for cleaning supplies, hygiene products, and meal provisions.
- Collaborate with the cooking staff to plan and organize the weekly menu for the clients.
- Collaborate with the community to address the needs of the residential program.
- Organize and coordinate the collection and delivery of donations for clients participating in the residential program.
- Supervise residential clients and enforce the rules set by NYS parole and residential program.
- Provide assistance for the mental and emotional needs of residential clients on an individual basis.
- Assist clients in advancing their housing and programming needs to ensure successful integration into the community.
Quality Control Technician
Element Materials Technology
10.2019 - 01.2020
- Tasked with detailed and meticulous visual inspection of engines to detect leaks, before release into final production.
- Operating a test station for mechanical engine trials, the daily target ranged from 18 to 23 engines.
- Provided assistance in training new operators at testing stations.
- Provided assistance in preparing for engine testing and in the post-check of tested engines, to other operators.
- Utilizing cranes and other equipment to transport 'ready-to-test' and 'tested' engines to testing carts and storage mounts.
- Inspection of diesel engines and compared against company issued standards designed to meet regulatory requirements.
Recovery Specialist
CRDN
10.2018 - 05.2019
- Retrieve clothing and other textile items from homes that experienced disasters such as fire and flood.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Itemize and data entry of recovered items for dry cleaning and specialty cleaning of items.
- Deliver and pick-up dry cleaning for residential homes, as well as returning completed restoration jobs.
Flex Officer
G4S Secure Solutions USA
10.2016 - 10.2018
- Fill needed coverage with; security officer post, supervisor shifts and training duties
- Evaluated risk factors in real-time during high-stress situations, making informed decisions on appropriate actions to ensure the safety of all parties involved.
- Work with various industries, with different levels of safety requirements
- Certified for sites dealing with different tiers of confidentiality
- Maintain a professional relationship with clients, employees and guests
- Responsible for maintaining several forms and types of paperwork
Quality Control Inspector
LKQ Corporation - Keystone Automotive
05.2015 - 10.2016
- Inspected quality of products, taking note of appearance and other specifications.
- Inspected incoming and outgoing product for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating with sales to identify and rectify problems.
- Retrieve aftermarket and resale salvage parts for walk-in customers
Receiving Specialist
Flexo Transparent
07.2014 - 05.2015
- Reduced order discrepancies by conducting thorough inspections of incoming shipments.
- Enhanced warehouse productivity with diligent inventory management and accurate recordkeeping.
- Receiving and managing raw materials and supplies upon delivery for storage.
- Managing storage of materials until needed by production team
- Prep partial production product to transportation for finalization and shipping
- First line in quality assurance of product before entering production
Education
Bachelor of Science - Criminal Justice
Hilbert College
Hamburg, NY05.2013
Vocational Certificate - Criminal Justice
Erie 1 BOCES
Buffalo, NYSkills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
- Relationship Building
- Teamwork
- Retail knowledge
Community Involvement
I like to be involved with the community and to give back when and where able, usually through church activities and donations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Representative
UNFI, United Natural Foods
11.2021 - 03.2024
Site Director
Saving Grace Ministries, Inc.
01.2020 - 10.2021
Quality Control Technician
Element Materials Technology
10.2019 - 01.2020
Recovery Specialist
CRDN
10.2018 - 05.2019
Flex Officer
G4S Secure Solutions USA
10.2016 - 10.2018
Quality Control Inspector
LKQ Corporation - Keystone Automotive
05.2015 - 10.2016
Receiving Specialist
Flexo Transparent
07.2014 - 05.2015
Bachelor of Science - Criminal Justice
Hilbert College
Vocational Certificate - Criminal Justice
Erie 1 BOCES
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