Jeremy Maul
Tallahassee
Summary
Dynamic and results-driven professional with a robust background in customer relations, recognized for delivering exceptional service while demonstrating strong problem-solving and sales capabilities. Proven track record of efficiently managing customer transactions, providing accurate information, and addressing inquiries while upholding the highest standards of customer care. Personal experience in supporting palliative care patient with a compassionate approach to service. Experience in maintaining organized recordkeeping, overseeing inventory control, and assisting in managing rental properties significantly contributing to operational excellence and efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Assistant Property Manager
Private Practice
Tallahassee, FL
07.2021 - 05.2026
- Coordinated tenant communication to address concerns and enhance satisfaction.
- Assisted in lease administration and documentation processes for efficient property management.
- Supported property inspections, identifying maintenance needs and ensuring compliance with regulations.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Personal Care Assistant
Private Practice
Tallahassee, FL
07.2021 - 04.2026
- Provided personalized support to patient in daily living activities, enhancing overall well-being.
- Assisted with mobility and transportation, ensuring safety and comfort during outings.
- Developed and implemented individualized care plans in collaboration with healthcare professionals.
- Monitored health conditions, reporting changes to medical staff for timely interventions.
- Assisted with feeding and monitored intake to help achieve nutritional objectives.
- Turned and positioned bedbound patient to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Customer Service Representative
City of Tallahassee
Tallahassee, FL
06.2020 - 07.2020
- Assisted customers in resolving inquiries and concerns regarding city services and programs.
- Processed service requests efficiently through online systems.
- Maintained accurate records of customer interactions to ensure timely follow-up and resolution.
- Collaborated with team members to improve overall customer satisfaction and service delivery.
- Utilized PeopleSoft, Digitally and Responder software to track customer interactions and provide timely follow-ups.
Internship Student
FAMU-FSU College Of Engineering
Tallahassee, FL
06.2019 - 07.2019
- Conducted data analysis.
- Kept physical files and digitized records organized for easy updating and retrieval.
- Worked closely with team members to organize program supplies and increase productivity.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to program instructors.
- Produced high-quality documents, spreadsheets and presentations using laboratory instrumentation and Matlab.
- Communicated effectively with instructors and openly accepted critiques and suggestions for areas of improvement.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
- Supported student learning objectives through personalized and small group assistance.
- Completed range of simultaneous job tasks to support my research.
Intern
John G. Riley Museum
Tallahassee, Florida
06.2018 - 07.2018
- Answered telephone inquiries.
- Received, sorted, and routed incoming/outgoing mail.
- Provided Clerical duties for front office staff.
- Researched, analyzed and recorded museum data.
- Organized files.
- Assisted in giving tours.
- Collaborated with staff on the development and execution of the proctor family history.
- Performed other duties as assigned.
- Monitored social media and online sources for industry trends.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Government - Clerical Intern
City Of Tallahassee Fl
Tallahassee, Florida
06.2017 - 07.2017
- Greet and assist customers and co-workers at the front desk.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Process Rebates.
- Prepare utility bags such as lights, batteries, etc.
- Prepare and send out emails pertaining to package pickup and other inquiries.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Received and routed business correspondence to correct departments and staff members.
- Provide other administrative duties as needed.
Education
High School Diploma -
Home School
Tallahassee05-2020
Skills
- Written and Verbal Communication
- Organizational
- Customer Service
- Computer Skills
- Research and Data Collection
- Scheduling
- Updating Records
- Team collaboration
- Analytical
- Inventory and Record Management
- Priority Setting
- Problem Solving
- Telephone etiquette
- Processing payments
- Stocking Inventory
- Advanced math skills
Certification
- First Aid/CPR Certified
- ServSafe
- Microsoft Excel specialist
- Microsoft Word specialist
- Microsoft PowerPoint specialist
Timeline
Assistant Property Manager
Private Practice
07.2021 - 05.2026
Personal Care Assistant
Private Practice
07.2021 - 04.2026
Customer Service Representative
City of Tallahassee
06.2020 - 07.2020
Internship Student
FAMU-FSU College Of Engineering
06.2019 - 07.2019
Intern
John G. Riley Museum
06.2018 - 07.2018
Government - Clerical Intern
City Of Tallahassee Fl
06.2017 - 07.2017
High School Diploma -
Home School