CRM
Kiaira Meadows
Moreno Valley,CA
Summary
Dynamic and results-oriented professional with extensive experience in property management at Cores Management. Excelled in tenant relations, achieving high payment rates through effective communication and conflict resolution. Demonstrated expertise in financial budgeting and fostering strong professional relationships. Proven adaptability and innovative management skills contributed to maintaining compliance and enhancing property operations.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
Cores Management
10.2022 - Current
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Escalated major issues to property manager for immediate remediation.
- Kept accurate records of all resident and tenant correspondence.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Kept properties in compliance with local, state, and federal regulations.
Leasing Consultant
Cores Management
10.2021 - Current
- Collected rent and tracked resident payments and information in computer system.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Distributed and followed up on tenant renewal notices.
- Communicated effectively with owners, residents, and on-site associates.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
Temp Leasing Consultant
InterSolutions
09.2019 - 10.2021
- Collected rent and tracked resident payments and information in computer system.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Greeted clients, showed apartments, and prepared leases.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
Education
Associate of Applied Business - Business Administration And Management
Mount San Jacinto
San Jacinto, CA05-2025
Skills
- Commercial property
- Exceptional oral and written communication skills
- Fair housing compliance
- Adaptable
- Skilled multi-tasker
- Financial budgeting and reporting
- Training and mentoring
- Unit inspection
- Rent collection
- Accounting operations
- Innovation management
- Verbal and written communication
Software
Exel
Yardi
Timeline
Assistant Property Manager
Cores Management
10.2022 - Current
Leasing Consultant
Cores Management
10.2021 - Current
Temp Leasing Consultant
InterSolutions
09.2019 - 10.2021
Associate of Applied Business - Business Administration And Management
Mount San Jacinto
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