Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jeremy Mealka

Sahuarita,AZ

Summary

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Afni
Tucson, AZ
12.2023 - Current
  • Provided accurate information about products and services to customers.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

High School Diploma -

Pima Community College
Tucson, AZ

Skills

  • Scheduling
  • Report Generation
  • Data Collection
  • Inbound and Outbound Calling
  • Account updating
  • Complaint resolution
  • Service Upselling

Certification

  • Microsoft Word Certification
  • Microsoft PowerPoint

Accomplishments

  • VIP Employee

Timeline

Customer Service Representative

Afni
12.2023 - Current

High School Diploma -

Pima Community College
Jeremy Mealka