Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jeremy Mills

Christus Good Shepherd Medical Center
LONGVIEW
1
Certification
17
years of professional experience

Dedicated security professional with proven expertise in surveillance monitoring, conflict resolution, and firearms proficiency. Committed to maintaining safety and supporting individuals in challenging environments.

Work History

Armed Security Officer

11 Months
Christus Good Shepherd Medical Center | 09.2025 - Current
  • Responded swiftly to emergency situations, implementing established protocols to manage incidents effectively.
  • Monitored premises to ensure safety and security of patients, staff, and visitors.
  • Conducted regular patrols of facility grounds to deter unauthorized access and maintain a secure environment.
  • Collaborated with medical personnel to support patient safety during high-risk situations or emergencies.
  • Maintained detailed logs of daily activities, incidents, and observations for accurate reporting and analysis.
  • Utilized surveillance systems to monitor activities within the facility and identify potential threats promptly.
  • Engaged with staff and visitors professionally to promote a welcoming yet secure atmosphere throughout the center.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
  • Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.

Juvenile Detention Officer

4 Years
Gregg County Juvenile Detention Center | 07.2022 - 07.2026
  • Conducted thorough intake assessments to evaluate individual needs and risks of juveniles.
  • Supervised daily activities of juveniles, ensuring safety and compliance with facility regulations.
  • Trained and mentored new staff on operational procedures and emergency response protocols.
  • Facilitated conflict resolution among residents, fostering a constructive environment for rehabilitation.
  • Maintained accurate documentation of incidents, behavioral reports, and program participation records.
  • Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
  • Conducted room searches for contraband items to maintain a safe environment within the facility.
  • Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
  • Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
  • Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
  • Completed incident reports when disorder or violence occurred.

Alternate Administrator

5 Years 5 Months
StayKare Solutions | 11.2016 - 04.2022
  • Managed scheduling and resource allocation for optimal team productivity.
  • Streamlined administrative processes to enhance operational efficiency.
  • Coordinated communication between departments to ensure project alignment.
  • Developed comprehensive training materials to onboard new staff effectively.

Certified Nursing Assistant

1 Year
Willows of Kilgore | 11.2015 - 11.2016
  • Assisted nursing staff with patient assessments and vital sign monitoring to support healthcare delivery.
  • Provided compassionate care to residents, ensuring comfort and dignity throughout daily activities.
  • Developed strong relationships with residents, enhancing their emotional well-being and engagement in community activities.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Maintenance of Way

1 Year 3 Months
Texas and Northern Railroad | 02.2014 - 05.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Correctional Lieutenant

4 Years 2 Months
East Texas Treatment Facility | 09.2009 - 11.2013
  • Supervised daily operations of correctional facility, ensuring adherence to safety protocols and security measures.
  • Trained and mentored staff in conflict resolution techniques and emergency response procedures.
  • Developed and implemented strategies to enhance inmate rehabilitation programs and reduce recidivism rates.
  • Coordinated with law enforcement agencies to ensure compliance with regulations and secure transport of inmates.
  • Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
  • Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
  • Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
  • Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
  • Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.

Education

High School Diploma

Gladewater High School | Gladewater, TX | 05-2000

Certified Nursing Assistant

Kilgore College | Kilgore, TX

Skills

Firearms proficiency
Surveillance monitoring
Incident documentation
Report writing
De-escalation techniques
Conflict de-escalation
Public safety
Personal safety measures
De-escalation training
Building patrol
Computer skills
Emergency response tactics
Crisis intervention
Guest relations
Radio communication

Certification

Commissioned Security Officer

Timeline

Armed Security Officer

Christus Good Shepherd Medical Center
09.2025 - CurrentRead More

Juvenile Detention Officer

Gregg County Juvenile Detention Center
07.2022 - 07.2026Read More

Alternate Administrator

StayKare Solutions
11.2016 - 04.2022Read More

Certified Nursing Assistant

Willows of Kilgore
11.2015 - 11.2016Read More

Maintenance of Way

Texas and Northern Railroad
02.2014 - 05.2015Read More

Correctional Lieutenant

East Texas Treatment Facility
09.2009 - 11.2013Read More

Kilgore College

Certified Nursing Assistant
Read More

Gladewater High School

High School Diploma
Read More
Jeremy Mills