Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
Jeremy Omyl Valentin Amador

Jeremy Omyl Valentin Amador

Houston,TX

Summary

Experienced Reports Analyst with a strong background in problem-solving, data analysis, and effective time management. Adept in Microsoft Excel and critical thinking. Bachelor, Skilled in customer service, dedicated team player, and interpersonal communication. Accomplished in collaborating to achieve sales goals and my future goals include identifying areas for business improvement and providing excellent customer service to enhance efficiency. Customer Service Representative with a solid track record in customer service, sales, and team collaboration. Proficient in Microsoft Office, communication, and working under pressure. Passionate about delivering outstanding customer service and eager to contribute to sales success. My future goals include leveraging my communication and time management skills to excel in a customer representative role.

Overview

6
6
years of professional experience

Work History

Sales Agent

Optimum
The Bronx, NY
06.2024 - 10.2025
  • Developed and maintained strong relationships with clients to enhance customer satisfaction.
  • Identified customer needs and recommended appropriate products to drive sales growth.
  • Conducted market research to stay informed on industry trends and competitor offerings.
  • Collaborated with team members to create effective sales strategies and improve performance.

Samsung Customer Representative

Alorica
09.2023 - 02.2024
  • At Alorica, I served as a Samsung Customer Representative, where I utilized my skills in customer service, communication, and effective time management to ensure customer satisfaction.

Dish Customer Representative

Concentrix
12.2022 - 07.2023
  • During my tenure at Concentrix, I undertook responsibilities related to Dish. I applied my skills in customer service, communication, and teamwork to deliver exceptional results.

Technical Support

T-Mobile
12.2021 - 11.2022
  • Immediate problem solving with a high level of understanding of electronic equipment and ease of explaining its operation.

Sales Department Representative

Continuum
03.2020 - 11.2021
  • At Continuum, I worked in a role involving Sprint-related responsibilities. I utilized my skills in Microsoft PowerPoint, customer relations, communication, and teamwork to deliver quality service.

Education

high school -

Los rosantes
Santo Domingo
12.2018

English spi - undefined

Santo Domingo
Santo Domingo

Skills

  • Customer Service
  • Problem Solving
  • Microsoft Office
  • Team Collaboration
  • Communication Skills
  • Sales strategies
  • Brand awareness
  • bilingual
  • multitask
  • Call control
  • Adaptability to change
  • Objection handling

Personal Information

Title: Customer Service Representative

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Sales Agent

Optimum
06.2024 - 10.2025

Samsung Customer Representative

Alorica
09.2023 - 02.2024

Dish Customer Representative

Concentrix
12.2022 - 07.2023

Technical Support

T-Mobile
12.2021 - 11.2022

Sales Department Representative

Continuum
03.2020 - 11.2021

English spi - undefined

Santo Domingo

high school -

Los rosantes
Jeremy Omyl Valentin Amador