Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jeremy Ortiz

New York,NY

Summary

Dedicated professional with strong customer service, food preparation, and safety skills. Proven ability to enhance customer experiences and maintain quality standards in a fast-paced environment.

Overview

4
4
years of professional experience

Work History

Bakery Clerk

Ahold Delhaize
08.2025 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of bakery displays to ensure appealing presentation.
  • Restocked shelves and managed inventory levels to ensure product availability for customers.
  • Implemented best practices for food safety and sanitation, ensuring compliance with health regulations.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Demonstrated strong performance under pressure during peak hours

Front End Cashier

Ahold Delhaize
10.2023 - Current
  • Processed customer transactions quickly and accurately, ensuring a smooth checkout experience.
  • Assisted in training new cashiers on POS systems and customer service protocols.
  • Maintained cleanliness and organization of checkout area to enhance efficiency and customer satisfaction.
  • Resolved customer inquiries and complaints, providing effective solutions to enhance shopping experience.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.

Youth Counselor

05.2022 - 07.2022
  • Facilitated engaging activities for children and youth, promoting social skills and teamwork.
  • Developed age-appropriate educational materials to enhance learning experiences.
  • Collaborated with staff to create a safe and supportive environment for participants.
  • Monitored participant progress, providing feedback to support individual development goals.
  • Facilitated group activities to promote social skills and emotional growth among youth.

Education

Bachelor of Science - Architecture

New York City College of Technology
Brooklyn, NY
12.2029

Skills

  • Customer service
  • Food preparation
  • Bakery equipment knowledge
  • Food handling safety
  • Flexible schedule
  • Punctual and reliable
  • Cash handling
  • Food safety

Interests

  • Interest in studying historical architectural building
  • Interested in different architectural techniques throughout different eras
  • Sketching any historical building i find interesting

Timeline

Bakery Clerk

Ahold Delhaize
08.2025 - Current

Front End Cashier

Ahold Delhaize
10.2023 - Current

Youth Counselor

05.2022 - 07.2022

Bachelor of Science - Architecture

New York City College of Technology
Jeremy Ortiz