Jeremy Owens

• Managed housekeeping operations each day, ensuring compliance with health and safety guidelines.
• Trained and mentored staff on effective cleaning techniques and equipment usage.
• Coordinated inventory management of cleaning supplies and equipment maintenance.
• Implemented quality control measures to enhance service delivery and client satisfaction.
• Developed schedules to optimize workforce efficiency and task completion timelines.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Placed orders for housekeeping supplies and guest toiletries.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Increased employee performance through effective supervision and training.
• Managed laundry sorting, washing, drying, and ironing.
• Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
• Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
• Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
• Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.

* Ran the housekeeping crew while attending treatment there

• Cleaned and sanitized guest rooms to ensure high standards of hygiene and comfort.
• Managed laundry operations, including washing, drying, and folding linens efficiently.
• Assisted in inventory management of cleaning supplies and linen stock to maintain operational flow.
• Collaborated with team members to address guest requests promptly and effectively.
• Implemented best practices for waste disposal to promote environmental sustainability within the hotel.
• Maintained equipment in good working condition through regular inspections and basic maintenance tasks.
• Contributed to positive guest experiences by ensuring timely room turnovers and cleanliness standards were met.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
• Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
• Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
• Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
• Played an integral role in maintaining a positive reputation for the hotel property, resulting from consistently well-maintained and clean accommodations.
• Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
• Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
• Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
• Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
• Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Hang, cleaned and rehung draperies to maintain freshness.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.

• Maintained cleanliness and organization in guest areas, ensuring a welcoming environment.
• Assisted with laundry operations, efficiently managing linens and towels for guest rooms.
• Supported housekeeping staff by restocking supplies and preparing cleaning carts for daily use.
• Collaborated with front desk to address guest requests promptly, enhancing overall satisfaction.
• Conducted regular inspections of public areas to identify maintenance needs and report issues promptly.
• Adhered to safety protocols while handling cleaning chemicals and equipment effectively.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Reported found guest articles and merchandise damage to managers on duty.
• Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
• Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
• Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
• Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
• Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
• Supported a positive work culture within the housekeeping department by actively participating in team meetings and offering constructive feedback when appropriate.
• Kept building entryway glass clean and polished for professional presentation.
• Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
• Collaborated closely with front desk staff to communicate room readiness statuses accurately, expediting turnover times for incoming guests.
• Facilitated seamless room transitions between events by quickly resetting furniture arrangements according to new event layouts.
• Filed maintenance work order forms to notify maintenance of needed repairs.
• Refilled par stock of guest amenities and supplies in each housekeeping storage area.
• Rotated mattresses regularly to prevent sagging and promote guest comfort.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Handled requests for extra linens, toiletries and other supplies.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Sorted, laundered and put away various laundry items.
• Rotated linens in storerooms and replenished when supplies ran low.
• Changed bed linens and collected soiled linens for cleaning.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.