Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Reed

Tulsa,OK

Summary

Dynamic leader with a proven track record of driving business growth at Gray Snail Saloon through strategic planning and operational excellence. Excelled in customer relations and small business operations, enhancing market share by implementing innovative marketing strategies and fostering team collaboration. Expert in business management and development, achieving notable increases in customer satisfaction and efficiency. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

19
19
years of professional experience

Work History

Owner/Operator/Restaurant Bar Manager

Bar 46
03.2012 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Owner/Bar and Restaurant Manager

Saturn Room
01.2015 - 11.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.

General Manager/Head Bartender

Gray Snail Saloon
05.2005 - 10.2011
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

High School Diploma -

Sequoyah High School
Claremore, OK
05.1994

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Operations Management
  • Business Management
  • Marketing
  • Staff hiring
  • Business launch
  • Business Development
  • Business marketing
  • Product branding
  • Cost Reduction
  • Labor Relations
  • Customer Service
  • Teamwork and Collaboration

Timeline

Owner/Bar and Restaurant Manager

Saturn Room
01.2015 - 11.2021

Owner/Operator/Restaurant Bar Manager

Bar 46
03.2012 - Current

General Manager/Head Bartender

Gray Snail Saloon
05.2005 - 10.2011

High School Diploma -

Sequoyah High School

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Jeremy Reed