Rui Zhao
Tahoe City,CA
Summary
Dynamic entrepreneur with a proven track record at That One Place and Frost Nails, excelling in customer relations and small business operations. Mastered relationship building and verbal communication, leading to top-tier establishments in Beijing. Known for pioneering the cocktail lounge nail salon concept and transforming a bar into a city-wide sensation. Expertise in bartending and nail services underscores a commitment to excellence and innovation. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 17 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
19
19
years of professional experience
Work History
Owner Operator- Bar and Restaurant
That One Place
01.2007 - 10.2022
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- rapidly became one of Beijing's most popular neighborhood bars.
- Well known throughout the city of 21 million people as THE place to be.
- Known for the exceptional western food and handcrafted cocktails.
- Many high end government and embassy customers.
Owner Operator
Frost Nails
06.2003 - 01.2007
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- became one of Beijing's most popular nail salons
- Pioneered the cocktail lounge nail salon concept in China
- top two Nail salon in China
- Many famous clients
Education
Associate of Arts - English Language Translation
Xi’an Foreign Language University
Xi’an China09.1992
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Bartending
- Serving
- Retail
- Nail Technition
Timeline
Owner Operator- Bar and Restaurant
That One Place
01.2007 - 10.2022
Owner Operator
Frost Nails
06.2003 - 01.2007
Associate of Arts - English Language Translation
Xi’an Foreign Language University
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