Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Reese

Mount Pleasant, SC,SC

Summary

Dynamic hospitality professional with a proven track record at Ethos Athletic Club, excelling in customer service and facility operations. Demonstrated leadership as a Landscape Team Leader, enhancing team productivity and client satisfaction. Skilled in membership sales and effective communication, ensuring seamless client onboarding and engagement.

Overview

2
2
years of professional experience

Work History

Hospitality Worker

Ethos Athletic Club
07.2023 - Current
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Performed general cleaning by sweeping and mopping floors, cleaning locker rooms, restocking and folding towels.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.

Landscape Team Leader

Sunset Landscaping
05.2024 - 06.2025
  • Led a team of landscapers to complete projects on time and within budget, ensuring client satisfaction.
  • Increased productivity by implementing efficient workflows among team members based on individual skill sets and project requirements.
  • Maintained strong relationships with clients through clear communication, addressing concerns promptly for high customer retention rates.

Parking Associate

SP+
08.2023 - 11.2024

Directed high volumes of traffic and coordinated efficient parking for 100,000+ attendees.

Delivered clear instructions under pressure to ensure smooth event operations.

Provided customer service and assisted visitors with directions and inquiries.

Education

Bachelor of Science - Business Management

College of Charleston
Charleston, SC
12-2028

Central Mountain High School
Mill Hall, PA
06-2025

Skills

    Membership Sales & Client Onboarding (introducing services, answering questions)

    Scheduling & Check-In Systems (front desk software, class booking systems)

    Facility Operations (cleaning standards, opening/closing procedures)

    Customer Service Excellence (greeting, engaging, and assisting members)

    Communication (explaining workouts, resolving concerns clearly)

    Team Collaboration (working with other staff/trainers to serve members)

Timeline

Landscape Team Leader

Sunset Landscaping
05.2024 - 06.2025

Parking Associate

SP+
08.2023 - 11.2024

Hospitality Worker

Ethos Athletic Club
07.2023 - Current

Bachelor of Science - Business Management

College of Charleston

Central Mountain High School