Jeremy Rhoades
Parker
Summary
Results-driven military and human resources professional with a proven track record in managing complex logistical operations and consistently delivering high-quality results. Committed to exceptional customer service while fostering a positive and collaborative work environment. Recognized for strong team collaboration, effective employee development, and strategic organizational skills that enhance team performance and efficiency. Dedicated to continuous improvement, reliability, and contribution to organizational success through innovative solutions and proactive leadership.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Manager - DPTTR
US Air Force
HQ Air Reserve Personnel Center, CO
01.2023 - Current
- Led EVOLVE and Workforce Development initiatives, optimizing talent acquisition strategies across multiple departments within Career Development, Military Transitions and DFAS.
- Conducted training programs to improve staff performance and compliance with AFI, DAFI, and Commander's standards.
- Performed system testing and collaboration with developers for data migration of Air Force personnel Legacy systems to current MyFSS system, optimized Technician Dashboard for Retirement application processing.
- Led customer support team in resolving complex customer issues, enhancing service quality, meeting quotas, and surpassing goals for the organization.
- Managed employee relations, resolving conflicts and fostering a positive workplace culture.
Retirements Technician - DPTTR
US Air Force
HQ Air Reserve Personnel Center, CO
11.2020 - 01.2023
- Assisted NCOIC in daily office operations as lead technician of Retirements processing team.
- Initiated and certified retired pay accounts for Reserve Retirements, Age 60, Reduced Retired Pay Age (RRPA) and AGR Retirements.
- Provided counseling and guidance to military members through critical career decisions regarding retirement.
- Accessed and managed information through military databases including MILPDS, ARMS, MyPers, and MyFSS to streamline administrative processes.
- Facilitated the development and implementation of standard of work, leading training sessions for 43 technicians focused on military retirement application processing.
Dedicated Crew Chief
US Air Force
Peterson SFB, CO
01.2016 - 11.2020
- Planned and directed C-130H maintenance projects across multiple disciplines, ensuring seamless teamwork among specialists and work centers worldwide to achieve the highest mission readiness in AFRC.
- Analyzed and optimized technical repair protocols, resulting in improved production workflows and reduced aircraft downtime.
- Oversaw technical aircraft training programs to increase Crew Chief Proficiency.
Maintenance Support Manager
US Air Force
Peterson SFB, CO
02.2013 - 01.2016
- Coordinated and assisted in the replacement of over 150 obsolete E-Tools, increasing data speeds and portability range for maintenance end users while also decreasing network congestion.
- Collaborated with SNAP-ON Engineers and developed an inhouse digital mapping and tool storage/accountability database which gave monitored access to support personnel and improved authentication. This work ensured 100% user accuracy to prevent missing tools and lost man hours.
- Streamlined and enforced a detailed process to maintain data integrity and mandate usage of proper forms and aircraft tracking numbers; verified documentation for accuracy and completeness.
Database Integrity Monitor
US Air Force
Tinker AFB, OK
04.2012 - 02.2013
- Assisted Database Administrators correcting 50K+ job correction errors annually, contributing to 99.8% Unit data integrity rate. Aided the development of education for end users to reduce initial entry errors.
- Reviewed database design and configuration, provided backup and installation recommendations regarding enhancements at the application layer for end users as well as Database Managers operating the system.
- Accomplished multiple 12-month database debugging audits to identify top aircraft component repairs and present information to reduce downtime. This work shifted leadership to focus on local repairs, reducing aircraft downtime.
- Facilitated the testing of database hardware and software upgrades, independently analyzed and corrected issues in real time, providing problem resolution to communicate the status of progress with database administrators.
- Monitored and maintained database elements, improved reporting quality for upper level management by reviewing staff case notes, data entry errors, and language issues.
Training Program Administrator
US Air Force
Tinker AFB, OK
10.2010 - 04.2012
- Conducted, tracked, and scheduled job specific training requirements for 650+ personnel leading to highest efficiency rate over 4 quarter period. Briefed weekly Status of Training meetings for upper management and Squadron Commanders.
- Created operational training plans as well as technical program books for integration of E-Tools, Information Assurance and Hazardous Material with new students. Leading to mastery rate of 98% for end users learning new computer hardware and software systems as well as workplace hazards and operational procedures.
- Utilized Core Automated Maintenance System to properly identify aircraft location and track current operational workflow in the maintenance process dealing with E-3 computer modification of assigned aircraft for depot modification.
Aerospace Maintenance Journeyman
US Air Force
Tinker AFB, OK
01.2009 - 11.2010
- Oversaw preventive, predictive and corrective maintenance to maintain equipment readiness.
- Identified and solved complex hydraulic and pneumatic aircraft problems. Contributed to over 30,000 successful flying hours for mission crew members.
- Assisted cross-functional reliability team that reduced structural integrity failures for Aircraft fleet. Resulting in more efficient maintenance practices.
Education
Associate of Science - Military Technology & Applied Sciences Management
Community College of The Air Force
Montgomery, AL01-2024
Noncommissioned Officer Academy - undefined
Air University, Arizona State University
01.2023
Bachelor of Science - Physiology
University of Colorado
Boulder, CO01.2018
Skills
- Confident in time-sensitive decision-making
- Exceptionally organized and detail oriented
- Resilience in high-pressure settings
- Results-driven work approach
- Streamlined AFI policy execution
- Positive and constructive mentor
- Effective team coordination
- Salesforce, milPDS, myFSS, Microsoft Office proficiency
Certification
Secret Security Clearance: Current Feb 2026
Timeline
Human Resources Manager - DPTTR
US Air Force
01.2023 - Current
Retirements Technician - DPTTR
US Air Force
11.2020 - 01.2023
Dedicated Crew Chief
US Air Force
01.2016 - 11.2020
Maintenance Support Manager
US Air Force
02.2013 - 01.2016
Database Integrity Monitor
US Air Force
04.2012 - 02.2013
Training Program Administrator
US Air Force
10.2010 - 04.2012
Aerospace Maintenance Journeyman
US Air Force
01.2009 - 11.2010
Noncommissioned Officer Academy - undefined
Air University, Arizona State University
Associate of Science - Military Technology & Applied Sciences Management
Community College of The Air Force
Bachelor of Science - Physiology
University of Colorado