Compassionate mental health professional skilled in crisis intervention, client advocacy, and clinical documentation. Proven history of successfully conducting assessments and developing treatment plans, ensuring effective client support for long-term care solutions.
Work History
Phone Counselor
1 Year 1 Month
Harford Crisis Response | 06.2025 - Current
Provided crisis intervention support to individuals in high-stress situations.
Conducted assessments to determine clients' needs and appropriate resources.
Developed personalized coping strategies to enhance client resilience and well-being.
Facilitated long term care treatment options for clients to ensure proper continuation of care
Paid Clinical Intern
1 Year 2 Months
Advanced Behavioral Health Inc. | 01.2025 - 03.2026
Met with assigned clients in group, individual, joint or family sessions in accordance with established practice standards and expectations
Completed clinical notes and other documentation requirements within documentation deadlines
Conducted patient assessments to identify behavioral health needs and develop treatment plans.
Volunteer Coordinator
4 Years 8 Months
Mercy Medical Center Baltimore Md | 05.2020 - 01.2025
Managed scheduling and assignments for over 100 volunteers, ensuring optimal deployment of resources.
Coordinated volunteer recruitment drives, enhancing community engagement and support for hospital initiatives.
Developed training materials to improve volunteer orientation and retention processes.
Fostered relationships with local organizations to expand volunteer pool and diversify skill sets available.
Volunteer Coordinator
5 Years 11 Months
The Living Legacy Foundation Of Maryland | 01.2014 - 12.2019
Managed volunteer logistics, including scheduling, inventory, and transportation.
Wrote, implemented and enforced volunteer program policies, procedures, and standards.
Prepared presentations and proposals, managed bookkeeping, and produced budget reports.
Education
Master of Arts - Mental Health Counseling
University of West Alabama | Livingston, AL | 12-2026
Bachelor of Arts - Criminal Justice
Frostburg State University | Frostburg, MD | 12-2012
Skills
Crisis intervention
Psychoeducation
Clinical documentation
Training and presentations
Client advocacy
Program development
Community resource specialist
Accomplishments
The Honor Society of Phi Kappa Phi, University of West Alabama Chapter Member in Good Standing since February of 2024.