Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Rodriguez

New York

Summary

Results-driven administrative professional with expertise in streamlining operations, elevating clients experience and ensuring seamless event execution. Proven ability to optimize process and enhance productivity.

Overview

10
10
years of professional experience

Work History

Clerical Associate

NYC Department of Transportation
07.2023 - Current
  • Provided administrative support by managing incoming calls, scheduling appointments, and maintaining accurate client records
  • Executed data entry tasks with high accuracy, ensuring timely updates to internal databases
  • Prepared and distributed correspondence, including emails, letters, and reports, following established protocols
  • Collaborated with team members to ensure smooth office operations and meet deadlines
  • Streamlined office processes by implementing efficient filing systems and document management.

Consultant

NYC Operations of Emergency Management
07.2022 - 06.2023
  • Confirm operational readiness of Older Adult Centers operating as Cooling Centers
  • Track operational readiness information via Budget Online System and via telephone
  • Make corrections and updates to the agency's Coastal Storm volunteer list
  • Develop and conduct internal training from NYCEM to Coastal Storm Shelter volunteers
  • Develop a tool to track NYC For The Aging staff compliance with storm training
  • Support OEPR staff with additional emergency preparedness and response efforts

Knowledge Operations Managment

United States Air Force Reserves
12.2014 - 02.2023

- Deployed to Al Udied, Air Base Qatar in July 2020 - January 2021 as Administrator

- Enter and document all recordings for each cargo plane in service

- Responsible for scheduling flights, directing and managing over 2,500 U.S Airmen and civilians

- Created reports addressing statistical data and financial expenses

- Creating a steady workflow for all Commanding Officers; calendar events, meetings, data entry, etc.

- Handle all administrative duties assigned utilizing all applications of Microsoft Office.

Correction Officer

NYC Department Of Corrections
12.2016 - 05.2020
  • Enforced rules and regulations to maintain order among inmates.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Developed Care, Custody and Control and security protocols and enforced rules, regulations and city laws.

Education

Associate of Applied Science - Criminal Justice

Queensborough Community College
Queens
06-2016

Skills

  • Ability to manage and prioritize the daily work effectively and work well under pressure
  • Fast learner & excellent team player who thrives in teamwork situations
  • Energetic achiever & communicator with strong listening skills
  • Ability to multitask & work in a high-pressure environment
  • Excellent verbal and written communication skills
  • Software's: Microsoft Word, Excel, Outlooks, Powerpoint & Adobe

Timeline

Clerical Associate

NYC Department of Transportation
07.2023 - Current

Consultant

NYC Operations of Emergency Management
07.2022 - 06.2023

Correction Officer

NYC Department Of Corrections
12.2016 - 05.2020

Knowledge Operations Managment

United States Air Force Reserves
12.2014 - 02.2023

Associate of Applied Science - Criminal Justice

Queensborough Community College
Jeremy Rodriguez