Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jeremy Saling

Mammoth Cave,KY

Summary

Dynamic professional with extensive experience at Progressive Insurance, excelling in data analysis and customer service. Proven ability in improving workflow processes and enhancing team performance through effective training. Adept at building relationships and delivering impactful sales presentations, ensuring client satisfaction and repeat business. Skilled recruiter with exceptional communication abilities, focused on continuous improvement, and achieving high success rates.

Overview

24
24
years of professional experience

Work History

Claims Generalist Associate

Progressive Insurance
Bowling Green, KY
04.2023 - Current
  • Analyzed automobile policies, emphasizing third-party liability, accident benefits, and collision benefits.
  • Reviewed incoming claims to assess eligibility for coverage and payment.
  • Conducted training sessions for new employees on claims processing protocols.
  • Provided actionable feedback on existing processes to enhance workflow efficiency.
  • Responded promptly to customer inquiries regarding claim status via telephone and email.
  • Maintained high accuracy in data entry, ensuring proper filing and storage of documents.

Licensed Health Insurance Agent

Safeguard Health Plans
Bowling Green, KY
09.2022 - 12.2024
  • Coordinated 15 to 20 weekly appointments covering territory from North Louisville to Paducah and Somerset, KY.
  • Adjusted monitored insurance coverages based on evolving client demands.
  • Handled inbound customer calls to uncover alternative insurance options and increase sales opportunities.
  • Executed policy changes while consistently reviewing client requirements.
  • Presented policies in-home and during group sessions, clarifying guidelines and advantages.
  • Ensured quality assurance by maintaining precise records of customer transactions.
  • Formulated personalized quotes through detailed risk assessments.

Life Insurance Agent

Symmetry Financial Group
Mammoth Cave, KY
06.2021 - 12.2023
  • Seven-county territory management: Barren, Edmonson, Warren, Hardin, Grayson, Butler, and Simpson.
  • Scheduled 10 or more target areas in an efficient manner.
  • Utilized CRM software to manage client data and sales activities efficiently.
  • Counseled prospects and policyholders on coverage options, limits, and regulations.
  • Evaluated clients' financial situations prior to recommending policy changes.
  • Conducted policy reviews to identify opportunities for additional coverage adjustments.
  • Delivered in-home and group presentations to explain policy guidelines and benefits.
  • Provided leadership and training to new agents on industry best practices.
  • Achieved repeat business and referrals through personalized client services.
  • Collaborated with financial professionals to offer comprehensive planning services.

B2B Sales Representative

Simba Sales
Louisville, KY
01.2021 - 06.2021
  • Managed territory from Southern Indiana, South Central Kentucky, and Western Kentucky.
  • Visited an average of 20 or more businesses per day.
  • Prepared sales presentations, proposals, and contracts to meet customer requirements.
  • Identified customer needs through inquiries, and recommended optimal solutions.
  • Produced and finalized sales documents, ensuring accurate record-keeping.
  • Scheduled appointments with potential customers to demonstrate product benefits.
  • Participated in weekly team meetings to assess progress and address challenges.
  • Utilized strong verbal communication skills to engage customers and clarify needs.
  • Recruited, hired, and trained new employees to enhance organizational profitability.

Rondo Operator/Back up Group Leader

Country Oven Bakery Kroger
Bowling Green, KY
12.2000 - 03.2021
  • Minimized health and safety risks through strict adherence to safety protocols and PPE requirements.
  • Inspected finished products to ensure compliance with quality standards.
  • Maintained accurate production and quality documentation throughout processes.
  • Established clear team goals aligned with company objectives, regularly tracking progress.
  • Led daily meetings, coordinated daily schedules and generated reports for weekly targets.

Education

Bachelor of Arts - Interdisciplinary Studies

Western Kentucky University
Bowling Green, KY
12-2019

Skills

  • Territory management
  • Scheduling
  • Data analysis and policy review
  • Customer service and relationship management
  • Employee training and development
  • Workflow optimization and continuous improvement
  • CRM management and computer proficiency
  • Problem solving and negotiation skills
  • Sales presentations and presentation skills
  • Attention to detail and detail orientation
  • Time management and organizing work
  • Adaptability and flexibility in team building
  • Communication skills and team leadership

Languages

Spanish
Limited

References

References available upon request.

Timeline

Claims Generalist Associate

Progressive Insurance
04.2023 - Current

Licensed Health Insurance Agent

Safeguard Health Plans
09.2022 - 12.2024

Life Insurance Agent

Symmetry Financial Group
06.2021 - 12.2023

B2B Sales Representative

Simba Sales
01.2021 - 06.2021

Rondo Operator/Back up Group Leader

Country Oven Bakery Kroger
12.2000 - 03.2021

Bachelor of Arts - Interdisciplinary Studies

Western Kentucky University

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