Morgan James
Independence,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Claims Generalist Associate
Progressive Casulty Insurance
01.2024 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Collaborated with internal departments and external vendors to resolve claims.
- Developed in-depth understanding of insurance policies and procedures.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Verified client information by analyzing existing evidence on file.
- Generated, posted and attached information to claim files.
- Posted payments to accounts and maintained records.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
Server
Summit Pizza
09.2023 - Current
- Serves customers with food and beverages in a positive and friendly manner
- Works with management to ensure all conflicts are managed
- Work in a prompt and efficient manner
- Adheres to all sanitation, alcohol beverage and safety policies to protect customers, staff and establishment
- Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and specials
- Communicates with kitchen and bar staff to ensure correct orders are completed
- Serves orders by picking up and delivering customers' choices from bar and kitchen
- Maintains a positive dining experience by being alert to customer needs
- Uses a point of service system to enter orders, total charges, accept card payments and print signature slips
- Communicates with customers over the phone to complete carry-out and delivery orders and accept payments.
Paraprofessional Educator
Lees Summit R7 School District
08.2022 - Current
- Alongside the teacher, lead small-group and individual work sessions to reinforce the learning happening within the classroom
- Attend to students' physical, personal, academic, and emotional needs to build a beneficial interpersonal relationship between the paraprofessional and student
- Communicate with teaching and therapy staff to allow for better support in classrooms
- Organize classroom and teaching materials
- Perform clerical duties such as typing, filing, and tracking student progress of predetermined goals as written and explained by teacher and therapy staff
- Establish and maintain collaborative working relationships with students, parents, and staff, and participate in professional development opportunities and faculty events
- Model the school's professional and ethical standards when interacting with students, parents, staff, and community members.
Lead Teacher
La Petite Academy
06.2021 - 08.2023
- Created a loving, safe environment for children by establishing social, emotional, and physical growth through intentional teaching and play
- Handled up to 20 students and 1 teaching assistant
- Taught students ranging from 6 weeks to 8 years of age
- Provided tools and resources for children to use and explore during learning and play activities throughout the day
- Adapted teaching methods and materials to meet the interests, needs and learning styles of children
- Developed and maintained positive relationships with children and guardians
- Tracked childrens' progress and reported to parents during parent-teacher conferences
- Helped children reach appropriate developmental milestones
- Collaborated with other teaching staff to implement lesson plans
- Encouraged children to interact with each other to develop social skills
- Provided appropriate supervision for children at all times
- Adhered to health/safety and sanitation procedures.
Education
Child and Family Development -
University of Central Missouri
Warrensburg, MO12.2020
Skills
- Team Collaboration
- Time Management
- Conflict Resolution
- Interpersonal Communication
- Teacher Support
- File Management
- Database Management
- Microsoft Office
- Documentation
- Student Engagement
Timeline
Claims Generalist Associate
Progressive Casulty Insurance
01.2024 - Current
Server
Summit Pizza
09.2023 - Current
Paraprofessional Educator
Lees Summit R7 School District
08.2022 - Current
Lead Teacher
La Petite Academy
06.2021 - 08.2023
Child and Family Development -
University of Central Missouri
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