Jeremy Santiago
Los Angeles,CA
Summary
Proactive and goal-oriented individual with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Lifeguard
City of Los Angeles Aquatics
10.2024 - Current
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
Consumable Expert
Target
01.2024 - 06.2024
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Demonstrated leadership skills in managing projects from concept to completion.
- Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
- Educated customers about consumables products and gained exemplary product knowledge.
- Loaded, unloaded, and moved pallets to and from truck, backroom and in store areas.
- Drove pallet jacks, wave, and stacker equipment to move merchandise.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
- Cross-trained existing employees to maximize team agility and performance in multiple areas
- Managed product orders and developed strong communication with vendors.
- Managed Analytics in Greenfield systems to review sales in areas and Pull to floor statistics to see areas in improvement to update truck orders
Closing Expert
Target
09.2022 - 01.2024
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Coordinated merchandising displays, signage and sales enablement.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Trained newly hired team members in backroom operations
- Educated on greenfield operations to ensure precise and accurate counts for merchandise
- Managed Analytics in Greenfield systems to review BRLA and Pull to floor statistics to see areas in improvement for team members
- Assisted in the departments goal for 95%-100% pull priority having the highest pull to store count in the store
Cap 2
Walmart
09.2020 - 01.2022
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Trained and oriented associates to maximize team performance.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Sorted and properly arranged items.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Worked with team members to move and load cargo properly and safely.
- Trained team members to use proper loading and unloading techniques and comply with safety procedures.
Education
Bachelor of Science - Civil Engineering
Santa Monica College
Santa Monica, CA05-2028
High School Diploma -
Palisades Charter High School
15777 Bowdoin St, Pacific Palisades, CA 9027205-2022
Skills
- Coaching and mentoring
- Cross-functional teamwork
- Risk management
- Time management
- Goal setting
- Relationship building
- Team leadership
- Customer service
- Retail merchandising expertise
Languages
Spanish
Native or Bilingual
Timeline
Lifeguard
City of Los Angeles Aquatics
10.2024 - Current
Consumable Expert
Target
01.2024 - 06.2024
Closing Expert
Target
09.2022 - 01.2024
Cap 2
Walmart
09.2020 - 01.2022
Bachelor of Science - Civil Engineering
Santa Monica College
High School Diploma -
Palisades Charter High School
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