Jeremy Sauveterre

• Drive a "Culture of Caring" by motivating and teaching associates any desired skill and showcasing the impacts they have on customers, product, and each other; identifying their strengths and challenges, and leveraging those characteristics for positive development.
• Review shrink indicators to identify opportunities for correction; verify on-hand adjustments and/or make necessary changes to inventory counts.
• Increased associate retention by fostering a positive work environment and addressing staff concerns promptly.
• Achieved excellent customer service ratings through attentive assistance and prompt resolution of issues encountered during the later hours of operation.
• Enhanced store efficiency by streamlining the E2E Process during night shift operations and implementing other effective management strategies.
• Drive quality Purge Packdown, ensuring overheads stay as organized and clear as possible, and identifying areas of opportunity for better racking/organization.
• Communicate with fellow members in store leadership, identifying opportunities for more efficient organization, processes, planning/coordinating, and up-coming events.
• Drive associate engagement with the FMT App and Overhead Imaging, ensuring efficient time management and packout quality
• Identify and coach high-potential associates in preparation for leadership positions

Improved customer satisfaction by providing exceptional service and addressing concerns promptly, assisting in the coordination of multiple install projects.

Addressed employee conflicts promptly with mediation techniques that fostered a respectful workplace culture.

Developed strong relationships with vendors to ensure availability of high-quality products and swift customer issue resolutions.

Drove leads and measures to ensure the project pipelines for the departments stayed full.