Jeremy Shoemaker
Restaurant Leadership
Anna,TX
Summary
Ambitious Restaurant Leader with a proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to any and all food service challenges. Well-versed in FOH & BOH hospitality standards and I have a natural knack for building relationships with guests and my teammates.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operations Manager
Broken Yolk Cafe-Las Vegas, NV
03.2024 - Current
- Trained at the highest volume location in Las Vegas, NV from March 2024 thru May 2024
- Helped the training location restructure ordering to hit food cost for two consecutive months
- Relocated to McKinney, TX to be part of the NRO team
- Opened location June 26, 2024
- Overseeing all facets of FOH & BOH while collaborating with the General Manager and Kitchen Lead to ensure efficient restaurant operations
- Recruiting, interviewing, hiring, training, and development
- Food ordering & scheduling
- Hitting food and labor goals after 30 days of opening
- Acting as a mentor to our Kitchen Lead to develop into a future Operations Manager.
Certified Training General Manager & Production Manager
Alternative Medicine-Las Vegas, NV
10.2019 - 03.2024
- Green Thumb Industries
- Presidential Rx
Sr. Area Coach
Taco Bell-Las Vegas, NV
09.2016 - 10.2019
- Exceeded performance expectations involving operations, people, and profits for 21 Taco Bell franchise locations, two Area Coach direct reports, with a combined annual sales volume of $40 million, including the Taco Bell Flagship Cantina on the Las Vegas Strip and Reno, NV market
- Drastically reduced area Drive Thru times to less than 4:00 average, improved YOY sales by more than 10%, and maximized EBITDA at 40%
- Served as a trainer/mentor for multiple Vice Presidents, Director of Operations, and Area Coaches.
Area Coach
Taco Bell-Dallas-Fort Worth, TX
02.2010 - 09.2016
- Led a team of eight to eleven multi-branded restaurants in the Dallas/Fort Worth market
- Received multiple personal recognition awards for mentorship, team building, maximizing profits, improving guest satisfaction scores, and increasing sales growth
- Relocated from Dayton, OH to Dallas, TX to assist in a turn around, company request
- Presented and/or facilitated numerous company initiatives and/or product roll outs including First Meal (Breakfast), Doritos Locos Tacos and Cantina Bell.
Certified Training General Manager
Arby's-Palmyra, PA
04.2008 - 02.2010
- Certified Training General Manager - Restaurant #7700
- Responsible for training high-caliber talent for leadership roles throughout the area
- ARG 'Get it Done' Award and the 'People Oriented' Award 2008
- ARG 'Best P&L in District' Award 200
- ARG 'General Manager of the Year' 2009
- Ace Rating for Wings and Flight Plan Leadership training.
Owner/Operator
S&S Movers-Harrisburg, PA
04.2005 - 04.2008
- 5 Star labor-only moving service with over 2,000 very satisfied clients.
Executive Chef & Culinary Training Manager
Romano's Macaroni Grill-United States
10.2000 - 04.2005
- Culinary Training Manager for all of DE, MD, NJ & PA
- Bar & Hospitality Manager for Harrisburg, PA new store opening
- Service Manager for Lancaster, PA new store opening.
Education
Business Administration And Management
Central Penn College
Summerdale, PA04.1997
Skills
- Inspirational Leadership That Motivates Positive Results
- Experienced in HR, Recruiting, People Development & Training
- Self-Driven to Identify Opportunities & Resolve with Integrity
- Extensive Experience with New Store Openings & Project Management
- FOH & BOH Standard Operating Procedures
- Financial Acumen & Ownership Mindset
Certification
- OSHA 10, Present
- ServSafe, 05/01/23 - 05/01/28
Timeline
Operations Manager
Broken Yolk Cafe-Las Vegas, NV
03.2024 - Current
Certified Training General Manager & Production Manager
Alternative Medicine-Las Vegas, NV
10.2019 - 03.2024
Sr. Area Coach
Taco Bell-Las Vegas, NV
09.2016 - 10.2019
Area Coach
Taco Bell-Dallas-Fort Worth, TX
02.2010 - 09.2016
Certified Training General Manager
Arby's-Palmyra, PA
04.2008 - 02.2010
Owner/Operator
S&S Movers-Harrisburg, PA
04.2005 - 04.2008
Executive Chef & Culinary Training Manager
Romano's Macaroni Grill-United States
10.2000 - 04.2005
Business Administration And Management
Central Penn College
- OSHA 10, Present
- ServSafe, 05/01/23 - 05/01/28
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