Dynamic professional with a proven track record at the Department of Public Safety and Correctional Services, excelling in incident documentation and de-escalation techniques. Adept at managing multiple projects and fostering strong partnerships, I bring exceptional time management and active listening skills to drive successful outcomes in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Correctional Officer
Department Of Public Safety and Correctional Services
Hagerstown, Maryland
12.2025 - Current
Monitored inmate behavior to maintain safety and security within facility.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Assisted in crisis intervention to de-escalate volatile situations effectively.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Conducted regular inspections of cells and common areas for contraband.
Documented incidents accurately in reports for administrative review.
Participated in training sessions to enhance skills in conflict resolution.
Project Manager
Carpet Gallery
Hagerstown, MD
05.2022 - 12.2025
Managed multiple projects with competing deadlines simultaneously.
Led project planning and execution for flooring installation initiatives.
Developed and maintained project plans, timelines, and budgets.
Monitored project budgets and managed procurement of materials effectively.
Coordinated schedules and resources among team members and subcontractors.
Coordinated resources across multiple departments and teams for successful completion of projects.
Communicated with clients to understand needs and provide project updates.
Built and established strong partnerships with teams, vendors and contractors.
Package Handler
Fedex Ground
Hagerstown, MD
03.2023 - 08.2025
Sorted packages based on size and destination for efficient processing.
Loaded and unloaded freight from trucks while adhering to safety protocols.
Collaborated with team members to optimize workflow and minimize delays.
Maintained cleanliness and organization of work area to ensure safety standards.
Education
High school diploma -
Greencastle Antrim School District
Greencastle, PA
06-2020
Skills
Crisis intervention
Quality assurance
Incident reporting
Quality assurance
Effective communication
Conflict resolution
Conflict resolution
Timeline
Correctional Officer
Department Of Public Safety and Correctional Services