Jeremy Sullivan
Field Technician
Rockhill,SC
Summary
Dedicated Field Technician known for exceptional problem-solving abilities and attention to detail. Experience in coordinating team efforts and optimizing workflows to ensure high-quality service delivery and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Field Technician
Falkbuilt LTD
Rock Hill
11.2019 - Current
- Coordinated team efforts in troubleshooting and resolving technical issues in person and through virtual calls.
- Documented service reports detailing repairs and installations completed.
- Collaborated with colleagues to improve workflow efficiency in the field.
- Communicated regularly with management regarding progress made on assigned projects or tasks.
- Serviced and repaired designated equipment to meet company standards and specifications.
Apprentice Glazier
Hall Aluminum Products
Castle Rock
07.2016 - 10.2019
- Installed new window systems including windows, doors, skylights and curtain walls.
- Applied sealants around edges of the glass panes to ensure a watertight fit.
Installer
Elements
Denver
04.2013 - 08.2016
- Constructed partition walls and timber structures to enhance spatial organization.
- Conducted training sessions for new hires to ensure effective onboarding.
- Visited multiple sites to obtain precise dimensions for product orders.
Education
Some College (No Degree) - Water Refinery And Hydraulics
Santiago Canyon College
Orange, CASkills
- Equipment maintenance
- Technical documentation
- Service reporting
- Field diagnostics
- Customer relationship management
- Technical support
- Project coordination
- Project management
- Materials management
- Quality assurance controls
- Performance optimization
- Workflow optimization
- Team collaboration
- Problem solving
- Attention to detail
- Training delivery
References
References available upon request.
Timeline
Field Technician
Falkbuilt LTD
11.2019 - Current
Apprentice Glazier
Hall Aluminum Products
07.2016 - 10.2019
Installer
Elements
04.2013 - 08.2016
Some College (No Degree) - Water Refinery And Hydraulics
Santiago Canyon College