Jeremy Taylor
Deer Park,TX
Summary
Dynamic manager with a proven track record at Popeyes, excelling in staff training and development while enhancing customer satisfaction. Skilled in inventory management and team motivation, I foster high-performing teams and optimize operational efficiency, driving business growth through strategic planning and effective task delegation.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Manager's Assistant
Popeyes Louisiana Chicken
Deer Park, TX
05.2024 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
Manager
Sonic
Friendswood, TX
04.2021 - 08.2023
- Maximized performance by monitoring daily activities and mentoring team members.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Manager
Dairy Queen Restaurant
Friendswood, TX
05.2016 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
Friendswood High School
Friendswood, TX05-2017
Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Sales strategies
- Staff management
- Team motivation
- Strategic planning
- Task delegation
- Inventory management
Timeline
Manager's Assistant
Popeyes Louisiana Chicken
05.2024 - Current
Manager
Sonic
04.2021 - 08.2023
Manager
Dairy Queen Restaurant
05.2016 - 03.2020
High School Diploma -
Friendswood High School