Results-driven IT Director with proven expertise in digital transformation, project management, and cross-functional team leadership. Achievements include enhancing operational effectiveness and achieving compliance with cybersecurity frameworks.
Transformed IT organization into a service-oriented structure, enhancing operational effectiveness.
Streamlined operations by implementing IT Service Management architecture and an ITIL-based service catalog.
Managed multiple cloud and on-premises services, including M365, D365, VMs, and SD-WANs.
Directed cross-functional IT team to analyze issues and uphold performance standards.
Oversaw compliance with U.S. and international IT certifications for regulatory adherence.
Maintained technical compliance with various cybersecurity frameworks, including NIST CSF and ISO.
Deployed and managed Company Enterprise Content Management (ECM) and Custom Relationship Management (CRM).
Executed AI implementations for both large language models (LLM) and small language models (SLM).
Certified Information Systems Security Professional (CISSP)
eligible for TOP SECRET/Sensitive Compartmented Information (TS/SCI) based on T5 investigation & CI polygraph