Jeremy Witteveen
Kalamazoo,MI
Summary
Proven Sales Specialist with a track record of exceeding sales targets through expert relationship building and sales expertise. At Zeigler Automotive Group, leveraged client relations and upselling techniques to enhance customer satisfaction and foster repeat business. Demonstrates exceptional customer service and care, alongside persuasive communication skills, to drive results and achieve significant sales growth.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Sales Specialist
Zeigler Automotive Group
2017.08 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Sales Advisor
Seelye Auto Group
2012.06 - 2017.08
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
Skills
Relationship Building
Client Relations
Customer service and care
Upselling and Cross Selling
Sales expertise
Education
High School Diploma -
Portage Northern High School
Portage, MI 1998.09 - 2002.05
Timeline
Sales Specialist
Zeigler Automotive Group
2017.08 - Current
Sales Advisor
Seelye Auto Group
2012.06 - 2017.08
High School Diploma -
Portage Northern High School
1998.09 - 2002.05
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