Jeremy Younan
Detroit,MI
Summary
Proven track record in enhancing event satisfaction and maintaining impeccable cleanliness, demonstrated during my tenure at Jackson Five Star Catering. Skilled in guest service and sanitation standards, I excel in adapting to unforeseen changes, ensuring top-notch service delivery. My strong communication skills and detail-oriented approach have consistently elevated customer experiences.
Overview
9
9
years of professional experience
Work History
Catering Server
Jackson Five Star Catering
Detroit, MI
09.2017 - 11.2022
- Managed event setup and teardown processes to guarantee smooth transitions between functions.
- Ensured exceptional customer interactions for lasting impressions.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Boosted overall event satisfaction with exceptional service delivery.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Loaded and unloaded delivery van carefully to maximize efficiency.
Custodian
Self Employed Services
Detroit, MI
11.2013 - 06.2016
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Education
High School Diploma -
Loyola High School
Detroit, MI06.2004
Skills
- Stress tolerance
- Guest service
- Cleaning and sanitizing
- Strong communication skills
- Order taking
- Flexible schedule
- Sanitation standards
- Detail-oriented
- Hand-eye coordination
Timeline
Catering Server
Jackson Five Star Catering
09.2017 - 11.2022
Custodian
Self Employed Services
11.2013 - 06.2016
High School Diploma -
Loyola High School