MELINDA FORNIO
Pensacola,Florida
Summary
Successful Pharmacy Technician bringing 1 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
2
2
years of professional experience
Work History
Catering Server
Aramark
Pensacola, Florida
01.2024 - 05.2024
- Prepared and served food items to guests in a timely manner.
- Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Restocked supplies such as beverages, condiments, plates or glasses when necessary.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
Pharmacy Technician
CVS Pharmacy
Pensacola, Florida
07.2022 - 08.2023
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Verified prescriptions and drug labels, documents and packages.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Route Manager
Molly Maids
- Responsible for maintaining customer happiness through repeat cleaning services, resolving customer complaints, and processing payment for services.
Sales member
Allan Turner
- Greeting customers, showing vehicles and ensuring they were happy with choosing the vehicle of their dreams
- Processing contracts and collecting payment.
Sales Representative
Cato
- Handling Point of Sale machine, receiving and tendering payments.
Caregiving Nurse
University Pines Health and Rehabilitation
- Caring for Elderly by bathing, dispensing medications, cleaning, cooking, and providing a comfortable environment for patients who are often confused.
Education
High school Diploma -
Wm.floyd
Long Island, NY01.1999
Majoring in Nursing -
Virginia State University
Pensacola, FLSkills
- Well oriented customer service skills
- Fast Learning
- Technologically experienced
- Problem solver
- People person
- Hand-Eye Coordination
- Guest Relations
- Cleaning and sanitizing
- Food allergy understanding
- Exceptional customer service
- Supply Restocking
- Detail Oriented
- Table Bussing
- Flexible Schedule
- Stress Tolerance
- Prescription Filling
- Drug Inventory Management
- Insurance Verification
- Medication Dispensing
- FDA compliance
- Insurance Billing
- Proper labeling procedures
- HIPAA
- FDA Drug Safety Guidelines
- Labeling prescriptions
- Resolving customer issues
- Problem-solving skills
- Care Plan Adherence
- Mobility Assistance
- Basic Housekeeping
- Behavioral Management
- Compassionate client care
- Progress Documentation
- Dependable and Responsible
- Daily living assistance
- Dementia Care
- Elderly Care
- Medication and Appointment Reminders
- Medication Administration
- Multitasking and Organization
- Behavior redirection
Timeline
Catering Server
Aramark
01.2024 - 05.2024
Pharmacy Technician
CVS Pharmacy
07.2022 - 08.2023
Route Manager
Molly Maids
Sales member
Allan Turner
Sales Representative
Cato
Caregiving Nurse
University Pines Health and Rehabilitation
High school Diploma -
Wm.floyd
Majoring in Nursing -
Virginia State University